give pleasure to others‚ or as HR director Charlotte Jordan‚ calls it “ Creating Memorable experience for others ad being an Ambassador of the world‚ adding warmth and caring” WOWING THE GUEST RITZ Carlton We are ladies and gentlemen taking care of ladies and gentlemen IS THERE A ROOM IN THIS DYNAMIC INDUSTRY FOR YOU????? “OF COURSE! OUR BUSINESS IS SERVICE.” What is service? What is the secret being the best?-(asked t the General Manager of Oriental Hotel in Bangkok) SERVICE‚ SERVICE
Premium Hotel Seven deadly sins Tourism
No: 1620 Batch: PGDM HR Index | Sr. No. and Topic | Page No. | |1.What is TQM |2 | |2.Why is it valued in industry |2 | |3.What does it consist of |3 | |4. How is role of HR important in TQM?
Premium Total quality management Quality management Management
REGENCY HOTEL & APARTMENTS‚ IPOH | Greetings from the Tower Regency Hotel & Apartments‚ Ipoh! Thank you for considering Tower Regency Hotel & Apartments‚ Ipoh as the venue for your forthcoming function. Further to our telephone conversation / earlier discussion‚ I am pleased to propose the following arrangements for your kind consideration. Details are as follows:- Type of Function : Dinner
Premium Salad
An Assignment On Comparison between any two Competitive Companies Submitted in partial fulfilment of the requirement For the Award Master of Management Studies Under the Guidance of Prof. Mona Sinha Submitted by:Vailankanni D’souza MMS SEM I Roll no. 12 INTRODUCTION Why Airtel v/s Vodafone The dominant players in India are Airtel‚ Reliance Infocomm‚ Vodafone‚ Idea cellular and BSNL/MTNL but Vodafone drew my attention with its marketing strategy and Airtel with its Innovations and product
Premium Vodafone Bharti Airtel Bharti Enterprises
Near Rajiv Chowk‚ Gurgaon. Mobile No.: 08527814196‚ 09549053795 jeetuhr@yahoo.com‚ jeetyadav86@gmail.com PROFESSIONAL SNAPSHOT An astute professional having over 4.9 year’s experiences in HR‚ Personnel Management‚ Administration etc. and handling a gamut of Human Resource Development functions. Hands on experience of manpower management‚ recruitment involving resume generation‚ screening‚ short-listing with appropriate compensation. Proficient at developing and implementing training programs
Premium Human resource management Human resources Management
TOTAL QUALITY MANAGEMENT ASSIGNMENT QUALITY MANAGEMENT SYSTEM IN HOSPITALITY INDUSTRY Definition of Quality management system: ISO 9000 defines a QMS as a management system to direct and control an organization with regard to quality. If we insert the ISO 9000 definitions for the words in italics we produce the following unintelligible definition: ‘A QMS is a set of interrelated or interacting elements that establishes and achieves policy and objectives that direct and control an organization
Free Quality management system ISO 9000 Quality management
Chapter 1 Meeting present and emerging strategic HR challenges Types of Employees Environmental challenges Organization challenges Individual challenges Planning and implementing strategic HR choices Benefits/Challenges of HR planning Strategic HR Choices Work flows Staffing Employee separations Selecting HR strategies to increase firm performance Fit with organizational strategies Corporate strategies Business Unit Strategies Fit with the environment Fit with Organizational Characteristics
Premium Strategic management Strategic planning
Bibliography: Background of Hilton When established in 1970(Ruba‚ 2010)‚ Hilton Singapore hotel is the proud flagship brand of Hilton Hotels Corporation names Hilton Worldwide and the most recognized name in the global lodging industry. Vision and Mission Statement The vision/mission or philosophy statement sets the direction and provides the foundation for your planning(Janice
Premium Hotel Hotel chains Strategic management
Recruitment and selection at Morang Auto works FINAL REPORT Submitted by Sujan Shrestha Sudhir shrestha Sudarshan Poudel Sushmita Nepal Table of Contents Chapter 1: Introduction ........................................................................................................................... 3 1.1 1.2 1.3 1.4 Introduction ............................................................................................................................. 3 Introduction of the organization
Premium Human resource management Employment Recruitment
HR ASSIGNMENT INTRODUCTION ”A sense of ethics‚ a concern for sustainable development‚ solidarity with local communities‚ and an eagerness to look ahead to tomorrow ’s world. Welcome to L’Oréal.” [http://sustainabledevelopment09.loreal.com/business/about-loreal.asp] (accessed on 2013/09/07] The Human Resources environment is a highly competitive one where we have to ensure we not only attract but retain the best people. L’Oreal has been successful in their recruitment drives and retainer
Premium Human resource management