HBS- Airborne Express Background Information Seattle based Airborne Express was the third largest express mail business in the 1990s. The product of two specialist airfreight carriers‚ Airborne Express began operations in 1968 and targeted businesses requiring regular‚ high-volume shipments of urgent items. Airborne maintained low cost operations by focusing on efficiency. We discuss how the express mail industry evolved throughout the 1990s and what Airborne did to remain competitive. How and
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Express Rail Link Decision-making Power‚ is the ability to achieve a desired outcome. In the issue of the Express Rail Link‚ the government’s actions can fully reflect the power as decision-making. Guangzhou-Shenzhen-Hong Kong Express Rail Link is one of the important infrastructure projects planned by the Guangdong Provincial Government and the Hong Kong government. During the process of planning‚ power of the Hong Kong Government- the Transport and Housing Bureau had already been existed. It made
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to help Airborne Express with its strategy formulation and implementation. Statement of the Problem and Objective Problem: Decline in the market share of Airborne Express in the volume of overnight deliveries. Objective: To become one of the top three companies in the express carriers industry. Alternative Courses of Action ● Not compete with established competitors like FedEx and UPS‚ and stress the reliability of its delivery schedules. ● Expand Airborne Express ’ business globally
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AIRBORNE EXPRESS: THE UNDERDOG CASE STUDY QUESTIONS 1. Analyze the United States small package express delivery industry in the 1990’s using the Porter’s Five Force Model. Rate each of the five forces as either weak‚ moderate‚ strong or fierce. Justify your rating by using two factors under each force and describing how these factors affect the strength of the force. The Bargaining Power of Buyers The bargaining power of the buyer was somewhat moderate-to-slightly strong due to the
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weather here in Texas has completely changed from what you had seen last time. Last month I travelled to North Africa‚ Southwest Asia‚ and Central Asia. The life lived by the native people of that country if completely different from what we live. Let me give you a complete idea of that location. Firstly‚ as you know that North Africa‚ Southwest Asia‚ and Central Asia is located near the equator which makes it experience a tropical type of climate. The climate of that place has the major impact
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Case Study 1 Hanqing Zhao (Bill) Martin Jiles‚ Executive Director of Express‚ was leading Express for 8 years. He had set up the “can-do” culture and the results-oriented management style to help this company achieved many goals and affect Express in many aspects. Such as the “can-do” attitude played an important role in installing MIRS computer system‚ which was widely refused to use in the country because it was hard to do. However‚ although Jiles had confidence in his culture‚ it seemed that
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Introduction Federal Express main products are delivering packages to widespread locations within a short time. In this case study‚ we would focus our discussion on its most profitable services‚ i.e. Priority One‚ Standard Air Service‚ and Courier Pak (Table 1). Federal Express Product FedEx specializes in guaranteed overnight delivery of high-priority packages‚ documents‚ and heavy freight. How does Courier Pak fit in Federal Express? For services users Courier Pak is a guarantee overnight
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How and why has the structure of the express mail industry changed? As express mail has become more commonplace it has become increasingly difficult for companies to maintain revenue growth. The top three companies serve over 85% of the market and competition is fierce. In addition‚ six second-tier players were hungry to make inroads and competition from the Post Office and even e-mail made prospects for large increases in volume unlikely. Investments in overseas markets mostly failed to pay-off
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Have you ever call up to AirAsia customer service hotline? What do you think about the customer service hotline? For me‚ it’s totally a pain to call them up. Why is it so? I recently made a call to the customer service hotline to change my flight to a later date. First when I was connected‚ I get a recorded message that last 30 seconds which is not able to skip by pressing any number. After making the right way into speaking to a customer service representative‚ I was put on the line for more than
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David Yoffie - Strategy: Taking Dell Private Materials: Michael Dell and the private equity firm Silver Lake today walked away with their prize‚ the computing company Dell‚ having won the approval from a significant majority of shareholders to take the company private in a $25 billion leveraged buyout. Success for Dell as a private company — which it will be within a few months — is by no means assured. Simply put‚ the plan calls for Dell to double down on investments in research and development
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