REVIEW OF LITERATURE CUSTOMER SATISFACTION Customer Satisfaction‚ a business term‚ is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard.In a competitive marketplace where businesses compete for customers‚ customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.There is
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Talent acquisition is a term used to talk about the process of finding‚ attracting‚ or otherwise acquiring talented people to work for a company‚ as well as the steps taken to retain them as employees. Since many companies rely on their employees for success‚ this aspect of business is extremely important for the longevity of any company. There are many different talent acquisition techniques that may be successful for a company‚ but given the difficulties with this process‚ many companies practice
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Literature Review From the the Encarta encyclopaedia 2010 Water pollution is any chemical‚ physical or biological change in the quality of water that has a harmful effect on any living thing that drinks or uses or lives in it. Dr. Shachin Cartlon (2009) states Water pollution occurs when a body of water is adversely affected due to the addition of large amounts of materials to the water. The sources of water pollution are categorized as being a point source or a non-source point of pollution
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The management of the local talents in China for MNEs Literature Review With China’s accession to WTO‚ a large number of multinational companies enter into Chinese market. Many strong and powerful multinational corporations have made new strategies to increase investment in China‚ including expansion‚ mergers ‚ brand enterprises‚ enhance the level of branches‚ develop technology‚ and so on. But finally‚ it depends on the talent to achieve these goals. However‚ Finding and keeping staff is the
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Literature review of Age related constructs on Consumer Decision Making HealthDay News (2013) has reported an interesting research questions about ‘Accumulated knowledge helped seniors outperform young adults when faced with economic choices’ by Randy Dotinga Health day reporter. In the report‚ Ye Li (2013) an assistant professor of management in the University of California‚ Riverside‚ and his new research suggested that: Seniors can be sharper than young adults at making financial decisions
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A review of the literature is an essential part of an academic research project. A review is a careful examination of a body of literature pointing to a good research and writing which is guided by a relevant literature. In view of this‚ this paper discusses the importance of conducting a literature review. Literature review is a written and systematic summary of the research which is conducted on a particular topic. It summarizes the background and context of the research. Literature review analyzes
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Large investors and liquidity: a review of the literature Matthew Pritsker 1 Abstract A growing share of financial assets are held by large institutional investors whose desired trades are large enough to move prices in markets. Because large investors’ trades have “price impact”‚ asset markets are not perfectly liquid from their perspective. This illiquidity is likely to influence their decisions of which assets to hold and which assets to trade‚ and may influence how assets are priced. These
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Literature Review of XBRL Group 14： Literature Review of XBRL Z Abstract XBRL (eXtensible Business Reporting Language) is a standard XML reporting language to enhance the efficiency‚ reliability and accuracy of financial reporting. Since its foundation in 1998‚ XBRL has been developing rapidly in the world. This paper teases out and discusses the literature researches of XBRL from 6 aspects: the production bases of XBRL‚ the effect of XBRL‚ the classification criteria
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ASSESSMENT OF THE EFFECTS OF PERFORMANCE MANAGEMENT PRACTICES ON PROVISION OF FINANCIAL SERVICES BY SAVINGS AND CREDIT COOPERATIVE SOCIETIES: A CASE OF GUSII MWALIMU SACCO‚ KISII CENTRAL DISTRICT‚ KENYA A. Onsase1‚ C. Okioga2‚ D. K. Okwena3 and A. N. Ondieki4 1 Bondo University College‚ Bondo‚ Kenya 2 Kisii University College‚ Kisii‚ Kenya 3 Jomo kenyatta University of Agriculture and Technology‚ Nairobi‚ Kenya 4 Gusii Mwalimu SACCO‚ Kisii‚ Kenya Abstract Gusii Mwalimu SACCO Society
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Chapter2 Related Literatures Foreign Literature Eugene F. Brigman‚ Fundamentals of Financial Management‚ 5th ed.‚ (Hinsdale: Holt‚ Richard and Winston Sounders College Publishing‚ 2000)‚ pp. 840-841. Companies are increasingly employing Inventory System. A computer start with an inventory counts in memory. Withdrawals are recorded by the computer as they are made‚ and the inventory balance is constantly revised. When the recorded point is reached‚ the computer automatically places an order‚ when
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