customer’s feelings or anger‚ remain objective‚ listening affectively to determine the problem‚ reducing frustrations‚ and offering alternative suggestions‚ you can effectively deal with rude and inconsiderate people. 7. Some strategies for refocusing a talkative person are remaining focused‚ but cordial; don’t retaliate‚ ask open-ended questions‚ take control by using close-ended questions‚ then imply that you are ending the conversation for the sake of the customer. 8. You may prevent customer dissatisfaction
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An interest-based negotiator possesses the following traits: honesty and integrity‚ where a sense of trust is created between the parties‚ in the case of Mazey we can see that he lacks integrity as the first thing he does when things do not go his way is to throw off a tantrum and even worst he throws objects to his subordinates. Abundance mentality‚ where the negotiator or parties affected get to a level where making concessions will help to maintain and "build stronger long-term relationships"
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After five long months of incessant crying‚ she finally became an enjoyable and fun loving baby. susan attended a local school for her preschool and elementary school years. Throughout her school years‚ susan excelled in all subjects‚ although her talkative nature often got her into trouble. She was so popular with her classmates‚ that at one point when the classes were switched‚ her friends left no stone unturned to get her back into their class. She enjoyed switching classes with rachelle and performing
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My transition into college was actually an easy. I thought leaving my mom behind and brother back home would be very difficult for me‚ seeing that I grew up with it just being the three of us. However‚ I was ready for something new and coming to The College of Charleston or college in general was exactly what I needed. I think college helps me grow as a person‚ and not be too attached to back home. Sometimes I forget to check back in with them though‚ and my mom definitely lets me know how that upsets
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University of Phoenix Material Self-Reflection Worksheet Respond to the following in 200-300 words each. 1. While considering the different theories of motivation‚ describe your personal motivation for attending college. How much of your motivation is extrinsic‚ intrinsic‚ and neutral? From what you have read‚ how might you change your motivation? Which motivational theory applies most to your situation? Explain why. My motivation for attending school is both extrinsic and intrinsic since
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Low scorers tend to be disorganized‚ undependable‚ negligent. | | | You are very well-organized‚ and can be relied upon. | (Your percentile: 97) | | | | | Extraversion | | High scorers tend to be sociable‚ friendly‚ fun loving‚ talkative; Low scorers tend to be introverted‚ reserved‚ inhibited‚ quiet. | | | You are neither particularly social or reserved. | (Your percentile: 48) | | | | | Agreeableness | | High scorers tend to be good natured‚ sympathetic‚ forgiving
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* Identify the four major lines. * (1) The heart line. * (2) The head line. * (3) The life line. * (4) The fate line (not everybody has this). * * 3 Interpret the heart line. This line can be read in either direction (from the pinkie finger to the index finger or vice versa) depending on the tradition being followed. It’s believed to indicate emotional stability‚ romantic perspectives‚ depression‚ and cardiac health. The basic interpretations
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questions they all wanted to talk. Before we had left the kitchen‚ and went on to another part of the jail I heard a few of them say‚ “stay in school‚ and don’t come back here unless it is for another field trip!” The guys on the other hand were less talkative‚ and more reactive‚ most of them haven’t seen girls in a long time and if they had they were in scrubs‚ and had greasy hair. So it was nice for them to see clean‚ nicely dressed‚ pretty women. The first time I went‚ I thought that there were going
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Abstract - History and background of handwriting‚ Use of graphology ‚ Power of handwriting‚ Prediction of personality using handwriting analysis‚ Scientific method of writing identification and evaluating the behavior. Keyword - Graphologist‚ Cursive ‚ Printing Pictographs‚‚ Personality. I. INTRODUCTION Handwriting paints a picture of a person behind the pen! Let’s look deeper into the picture. Your handwriting revels much more than you might imagine. Study reveals that more than 5‚000 personality
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If you don’t know what a hero is‚ don’t worry‚ I’m about to tell you. Heroes is a person who help someone or something that is going wrong to make it right. A hero is also a person who is a life changer. Heroes are very brave because most of the time‚ they’re putting their life in danger but still do it. Heroes don’t help people for money‚ they help them from the kindness of their heart. Heroes are also people who don’t like to see other people doing bad or fail. Dally‚ Johnny‚ and Ponyboy are heroes
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