Measuring the impact of level of customer satisfaction on company revenues; Survey on Sri Lankan Travel Agencies Introduction/Rationale Customer satisfaction is a term used among many organizations and businesses; this is the level of happiness or pleasure created in a customer after selling a product or service to that customer. Most of the companies are worried about the level of the customer satisfaction that they provide for their new and existing customers. Higher the customer satisfaction
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A STUDY ON EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT IN M/S SRI DEVI TEXTILE‚ PALLADAM AUTHOR - KARTHICK.K ASSISTANT PROFESSOR DEPARTTMENT OF BUSINESS MANAGEMENT RVS COLLEGE OF ARTS AND SCIENCE (AUTONOMOUS) SULUR - COIMBATORE. MOBILE NO-09600549539 LAND LINE NO-0423-2526016 E-MAIL-ID- karthick.k@rvsgroup.com karthickkdv@gmail.com 1.1 INTRODUCTION The Textile industry in India has been pioneer industry. India’s Industrialization in other fields has mainly
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SEQ CHAPTER h r 1_JOY LUCK CLUB_ ESSAY Redo + New Conclusion Jenny Yan Period 4 Objectives: 1) Explain the most important theme(s) revealed by the author in my section of _The Joy Luck Club_. 2) Be sure to: A) follow all style rules B) give a clear opening statement that clearly identifies the subject In "Double Face" of _The Joy Luck Club_‚ Lindo Jong recounts her journey coming into America as she sits in Waverly’s hairstylist‚ Mr. Rory’s‚ chair‚ preparing for Waverly’s second wedding. The
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"rules of the game" by Amy Tan and "sweet sixteen and never been kissed" by Ioda Munn‚ both have similarities and differences. The similarities are that the main characters in both theses short stories have to deal with conflict within their family. The differences are that how they deal with the different types of conflict within their family. There are many aspects‚ in which people could like or dislike the main characters. In the short story- "rules of the game" by Amy Tan‚ the main character is
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entrepreneur in Malaysia or outside Malaysia. Then explain why you choose he/she as a successful entrepreneur and relate it with entrepreneurial competencies. The person that i choose to be the great entreprenure that become the idol to me is Tan Sri Syed Mokhtar Al-Bukhary. He was a great man that motivate us with his success story that inspired and motivated throughout his success in business activities which can make us to be more discipline and working much harder to achieve their dream. That is
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Deflection magnetometer - tan A‚ tan-B and verification of inverse square law Aim : To compare the magnetic moment of the two bar magnets using equal distance method and null deflection methods using a deflection magnetometer in tan - A position Apparatus : Deflection magnetometer‚ bar magnets Formula: (a) Equal distance method M1 / M2 = tan(θ1) / tan(θ2) where tan(θ1) and tan(θ2) are the average of deflections due to bar magnets M1 and M2 respectively (b) Null deflection magnetometer
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successful entrepreneurs. In Malaysia‚these pioneering entrepreneurs who have helped in increasing economic growth and the existence of their standing with other international entrepreneurs.One of Malaysian famous entrepreneurs is Tan Sri Syed Mohktar al-Bukhary.He was one of successful entrepreneurs in Malaysia that always donate and done a charity work.For this charity work‚he has established Yayasan al-Bukhary to help poor people‚support the development of Islamic art and culture
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“Sri Lanka becomes the only non-Muslim nation to have articulated the practicalities of Halal certification and to have amicably brought the chapter to a close allowing people to perhaps review and to reassess actions and behaviors detrimental to the main objective that being peaceful coexistence”(Indian Express Times). The removal of the Halal logo was the correct decision taken by the All Ceylon Jamiyaathul Ulama (ACJU) organization and the Buddhist Clerical party; firstly because Sri Lanka is
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Leadership Theories 1. Great Man Theory 2. Trait Theory 3. Behavioral Theories a. Role Theory b. The Managerial Grid 4. Participative Leadership a. Lewin’s leadership styles b. Likert’s leadership styles 5. Situational Leadership a. Hersey and Blanchard’s Situational Leadership b. Vroom and Yetton’s Normative Model c. House’s Path-Goal Theory of Leadership 6. Contingency Theories a. Fiedler’s Least Preferred
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Racial discrimination in employment between Malays and non-Malays Previous History of Discrimination Bahasa‚ raja dan agama (language‚ ruler and religion) are what people call the three pillars of Malayness in an attempt to preserve and classify who are the real “people” in a country like Malaysia where generations of other ethnicities have been living. Opportunities for employment and living are amass at Malaysia as it is one of the rising nations in Southeast Asia‚ however‚ the country
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