EUROPEAN AIRLINES: IS THIS THE TROUGH? IS THIS THE TROUGH? AN ANALYSIS OF EUROPEAN AIRLINE INDUSTRY PRERNA GARG 08BSHYD0582 (CLASS OF 2010) A Report Submitted In Partial Fulfillment of the Requirements of MBA Program Of IBS‚ Hyderabad Distribution List: MR. ACHAL KUMAR ASTT. VICE PRESIDENT GLOBAL BANKING AND MARKET RESEARCH‚ HSBC BANGALORE Prof. PARAMITA MALAKAR Faculty Guide IBS Bangalore The summer intern who prepared this report certifies that the views 1 expressed herein
Premium Airline Low-cost carrier
1 United Airlines And Continental Airlines Merger 08 November 2011 2 Introduction “The World’s Leading Airline‚” reads the slogan for the new United and Continental joint airline‚ as they celebrate the closing of their recent merger. The two successful companies have bonded together to create a competitive advantage in the combative global aviation industry and are looking towards a bright future. As the new non-executive chairman of the board‚ Glenn Tilton‚ states‚ “This [merger] sets
Premium Continental Airlines Airline United Airlines
Industry IT Survey Project For Southwest Airlines Prepared for Rick‚ Turley CIS600: Information Technology and Project Management Prepared by Amr‚ Mutlaq Colorado State University April‚ 17th‚ 2013 Overview Southwest Airlines Co is a major U.S airline and the world’s largest low-cost carrier‚ headquartered in Dallas‚ Texas. It was established in 1967 and adopted its current name in 1971. The airline has more than 46‚000 employees as of August 2012 and operates more than 3‚400
Premium Southwest Airlines Airline Low-cost carrier
EMIRATES airline vs air Arabia airline Customer relationship management (CRM) is a widely-implemented strategy for managing a company’s interactions with customers‚ clients and sales prospects. It involves using technology to organize‚ automate‚ and synchronize business processes—principally sales activities‚ but also those for marketing‚ customer service‚ and technical support. The overall goals are to find‚ attract‚ and win new clients‚ nurture and retain those the company already has‚ entice
Premium Emirates United Arab Emirates Air France
Introduction Ryanair is headquartered in Dublin‚ Ireland and operates a low-fare‚ no-frill scheduled passenger airline. Ryanair serves short-haul‚ point-to-point routes between Ireland‚ the United Kingdom‚ and continental Europe‚ making Ryanair Europe¡¦s largest low-fare airline. It has destinations in 13 countries with 76 low-fare routes. Its fleet consists of 21 Boeing 737-200s and 21 737-800s. Launched in 1985‚ Ryanair¡¦s growth has been extraordinary. Ryanair currently employs a team of 1500
Premium Airline Flag carrier Low-cost carrier
–found fears of air travel‚ most airlines were losing tons of money and several major airlines went bankrupt. Despite this‚ some low-price‚ low-cost airlines‚ such as Southwest and JetBlue still managed to make profits. Delta took notice of this and after three years of the company losing billions of dollars they decided to try something radically different by creating a separately branded airline called Song. To compete with traditional airlines like American Airlines and upstarts like JetBlue‚ Song
Premium Airline Southwest Airlines Flight attendant
SouthWest Airlines: Balancing the Price-Value Equation. 1. Customers seek many benefits when they buy air travel tickets. Most of them look at all of the airline companies‚ and since every single airline tries to differentiate itself this can be hard. The common benefits customers seek are: - Low prices - comfortable place to sit - variety of amenities - attentive customer service SouthWest Airlines has been meeting the benefits customers want in some way. They are number 1 at low prices
Premium Southwest Airlines Airline Low-cost carrier
based in Hong Kong‚ is an Asian commercial airline founded in 1946. The company offers passenger services and cargo services to 120 destinations world-wide (Cathay Pacific‚ 2010). Airline business has been noted to be the most competitive business in the world. Market executives should be competitive to cope with the challenges of this kind of business. Porter’s Five Forces model applied to the organization 1. Traditional Competitors Airline business is a challenging business. Highly
Premium Cathay Pacific Airline Malaysia Airlines
The case ‘Qantas Airlines: Twitter nosedive’ talks about troubles that the airline faced in the past years. Recently the company made a social media faux pas announcing a twitter contest omitting the bad situation the company is in at the moment. For the dissatisfied customers it was a great opportunity to express their opinion in public. The unsuccessful contest brought a lot of attention‚ but not in the way Qantas would wish for. The negative opinion was spread and so the public image of the company
Premium Airline Mass media Public relations
process starts off with the information gathering before attending the flight. It is very important for the airline to advertise effectively in order to differentiate from the competitors so that the customer can decide which airline brand to chose. When advertising it is recommended to underline the features‚ services and com- petitive advantages of a brand‚ as nowadays‚ being the airline industry in its matur- ity‚ a lot of brands seem to be similar in the eyes of the customer. In recent
Premium Airline