Ryan Schmidt MGT 451 Dr. Scroggins Tanglewood Case #6 Major KSAO Category Necessary for selection (Y/N) Method of Assessment Exp. Educ. MAE RKT Skills in personnel resource management Y x x Communication/Speaking skills Y x x Knowledge of customer service principles Y x Knowledge of organization policies/procedures N x Ability to analyze financial and operational data Y x x Problem solving skills/ability to resolve conflict Y x x x Skill in judgment and decision making
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MEMORANDUM DATE: TO: FROM: RE: April 4‚ 2012 Mr. Donald Penchiala‚ Tanglewood Staffing Services Director Kendra Novak Thornton‚ Tanglewood HR Planning Analyst Tanglewood Regional Divisions in the state of Washington As you requested I have reviewed our staffing forecasts and our future hiring needs. My analysis consists of methods that will help us meet our staffing and organizational goals. To do so‚ I have made comparisons to our forecast availabilities with our future/ projected workforce
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in different departments as needed. This plan should cut cost on training. Hire Yourself or Outsource Tanglewood should begin to outsource for new employees. A vendor that specializes in selection will do a better job with recruiting new employees. The vendor will also be able to verify we are abiding by all equal opportunity laws. External or Internal Hiring It would be better for Tanglewood to hire internally. Hiring internally will not only help to build lasting relationships with our current
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Memorandum To: Marilyn Gonzalez and Daryl Perrone From: Maggie Jones Date: 6 February 2012 Subject: Tanglewood Case 4: Measurement and Validation Below is an analysis of the potential new selection methods for hiring the Store Associate position. The study of 10 Seattle-based stores resulted in an adequate sample size of 832 applicants. New selectors being evaluated are the retail market knowledge exam‚ Marshfield customer service biodata questionnaire and essay‚ Marshfield
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Tanglewood Tanglewood should hire internal to develop talent. Providing good people with opportunities to grow not only helps the individual‚ but also helps the company because it builds a stronger team within the organization. Developing talent is one of the key responsibilities of a leader‚ and finding the right stretch opportunities for people is one good way to exercise leadership. Hiring internal l candidate will also be less expensive than hiring externally. Tanglewood should focus on Core
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Tanglewood Case 3 Question 1 Position: Sales Associates Reports To: Shift Supervisor‚ Department Manager‚ Store Manager Qualifications: Preceding customer service/experience in sales preferred Neighborly‚ welcoming character Relevant Labor Market: Western Washington Eastern Washington Northern Oregon Southern
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1. In the selection process predictors are used to help identify a good potential job performer utilizing an interview‚ standardized knowledge and personality tests and also running job trials. Often there are both practical and statistical significances to the data collected. As part of Tanglewood’s selection process herein the predictive and proposed methods were utilized for the position of Store Associate. For the predictive design only interviews and application blanks were utilized. The proposed
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differs from the example provided in the book because there is no specific timeline for hiring; this is a continuous recruiting effort because even as positions are being filled‚ new positions are becoming available. It is also different because Tanglewood does not have a specific list of minimal educational requirements as qualifications. Position: Store job associate Reports to: Department mangers Qualification: individuals who have some retail experience‚ college students. Relevant labor
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MGMT 364 Tanglewood Case Study 6 1. Develop a detailed selection plan for this position. In this case‚ you should determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case‚ and fitting the selection measures into the plan format as shown in Exhibit 8.2 in the book. The current selection methods are the experience check‚ education check‚ Marshfield Applicant Exam‚ and the Retail Knowledge Test. Do not include the current
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Driscoll Franklin University Assignment 1-5 Reviewing the Tanglewoods staffing practices I have found that there is little disparity involved at the entry levels. Furthermore‚ it is shown that of all applicants applying for all job positions had very minute disparity in the company’s hiring characteristics. Each of the three groups (white‚ non-white‚ and African American) had a selection rate of 21%. With the statistical evidence of Tanglewoods staffing practices‚ there is no evidence to show that
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