● TANGLEWOOD CASEBOOK for use with STAFFING ORGANIZATIONS ● ● 7th Ed. Kammeyer-Mueller TANGLEWOOD CASEBOOK To accompany Staffing Organizations‚ seventh edition‚ 2012. Prepared by John Kammeyer-Mueller Warrington College of Business University of Florida Gainesville‚ Florida Telephone: 352-392-0108 E-mail: kammeyjd@ufl.edu Copyright ©2012 Mendota House‚ Inc. Herbert G. Heneman III President Telephone: 608-233-4417
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Tanglewood Case – Assignment #1 (Case 1) – Due Week 2 | Objective | The goal of Part 1 is to help you learn more about the basic environmental concerns the Tanglewood Department Store chain is facing. This information will help you to understand how competition‚ strategy‚ and culture jointly form the effective development of a selection plan. Assignment Specifics | In this assignment you will be concentrating on staffing quantity and staffing quality strategies for Tanglewood. To begin
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CASE 3 – RECRUITING Each branch of Tanglewood uses distinct methods for recruiting. With the employee turnover very high is the retail industry‚ Tanglewood is no exception. For that purpose‚ they need to constantly hire new employees. To fill these positions Tanglewood uses a variety of recruiting methods‚ though each region need not necessarily follow all. While the methods used for recruiting are Media‚ Referrals‚ Kiosks‚ State Job Services and Staffing Agencies‚ individual branches determine
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present several options regarding how this hiring decision should proceed. This is a very important decision‚ so Tanglewood would like you to provide several different possible selection schemes. 1. Develop a detailed selection plan for this position. Determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case‚ and fitting the selection measures into the plan format as shown in Table 8.2 in the book. The assessment methods
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Staffing Organizations Management 364 Tanglewood Case 6 Question 1: Major KSAO Category Necessary for Selection. Key: 1 – Y/N Yes or No 2 – EDC Education 3 – EXC Experience 4 – MAE Marshfield Applicant Exam 5 – RKT Retail Knowledge Test MAJOR KSAO CATEGORY Y/N EDC EXC MAE RKT Communication/Speaking Skill Y X X - - Knowledge of Organizational Policies & Regulations N - - - - Skill in Judgment and Decision Making Y - - X - Skill in Managing Personnel Resources
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profit-sharing available to each employee. Key KSAO shortages are also a great target for Tanglewood because although the individual may be targeted as managerial material‚ through their individual suggestions that prove to
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Analysis Information 3. Demographic Categories 4. Promotion Practices 5. Organizational Memo Forecast of Labor: MGT Consulting gathered information from the previous year (2010) and used a Markov analysis to generate a plan of action for the employment needs for Tanglewood in 2011. The Washington market is very stable for Tanglewood and we decided that the current workforce will be sufficient for the 2011 forecast. There are 10750 current employees in the Tanglewood stores in this region
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Tanglewood Case 1: Tanglewood Stores and Staffing Strategy Introduction: Tanglewood has experienced success and very fast growth over the years‚ due to the involved efforts of its founders‚ its core workforce and strategies around participative style of management. This report looks at the Tanglewood strategy and goals for the future‚ the two key elements of staffing decisions‚ namely staffing levels and staffing quality‚ to come up with recommendations on these elements which will help Tanglewood
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Analysis Information Transition probability matrix Current year (1) (2) (3) (4) (5) Exit Previous year (1) Store associate 0.53 0.06 0.00 0.00 0.00 0.41 (2) Shift leader 0.00 0.50 0.16 0.00 0.00 0.34 (3) Department manager 0.00 0.00 0.58 0.12 0.00 0.30 (4) Assistant store manager 0.00 0.00 0.06 0.46 0.08 0.40 (5) Store manager 0.00 0.00 0.00 0.00 0.66 0.34 Forecast of availabilities Next year (projected) (1) (2) (3) (4) (5) Exit Current Workforce Previous year (1) Store associate
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Tanglewood Case 2 The environmental scan for Tanglewood is very complex. According to the scan‚ there is a consistent supply of qualified individuals to fill managerial positions; however‚ it has been determined that Tanglewood may experience difficulties completing this task for several reasons. First‚ retail is often viewed as an undesirable market for recent college graduates. Secondly‚ many associate retail with working long hours‚ low pay‚ and frequent conflict with lower-level employees
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