Assignment 1-4 Tanglewood Case 1: Staffing Strategy Caseyne Sanford Carol Pitman November 13‚ 2011 Staffing Levels Acquire or Develop Talent- Since its inception in 1975 Tanglewood has focused on developing its talent rather than acquiring it. At this point it is this analysts opinion that Tanglewood instill this development plan to all its new acquisitions to retain its historical reputation for customized and personalized service from its staff. Lag or Lead System- In order to unify the
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Recruiting Like many retailers‚ Tanglewood experiences a stable rate of turnover‚ and thus recruiting efforts remain high. The methods used by Tanglewood vary from many regions in which they serve‚ and by gauging these methods we are able to optimize and perhaps unify company operations. By reviewing the recruiting methods used by Tanglewood‚ we will be able to devise a guide that can be functional along with Tanglewood developing recruiting services which reflect Tanglewood’s unique personality
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● TANGLEWOOD CASEBOOK for use with STAFFING ORGANIZATIONS ● ● 6th Ed. Kammeyer-Mueller | | TANGLEWOOD CASEBOOK To accompany Staffing Organizations‚ sixth edition‚ 2009. Prepared by John Kammeyer-Mueller Warrington College of Business University of Florida Gainesville‚ Florida Telephone: 352-392-0108 E-mail: kammeyjd@ufl.edu Copyright ©2009 Mendota House‚ Inc. Herbert G. Heneman III President Telephone: 608-233-4417 E-mail: hheneman@bus.wisc.edu |INTRODUCTION
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Executive Summary The methods used by Tanglewood vary from each region. Our studies have concluded that referral is one of the most effective methods of recruiting in the Washington region and agency use in the Oregon region because of the following reasons: Recruiting Average 1 Year Retention Rate is 71% Average Cost per Hire is $3‚604.81 Average Cost per 1 Year Survival is $5‚050.95 Agency Average 1 Year Retention Rate is 90% Average Cost per Hire is $4‚712.16 Average Cost per 1 Year
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RECOMMENDATIONS REGARDING TANGLEWOOD STAFFING In regards to talent‚ my recommendation would be for Tanglewood to develop the majority of its core workforce rather than acquire. The importance for employees to share in the long term organizational value and culture gives way to the need for internal development of the core workforce. Due to the organizational structure of each store having an assistant manager that is responsible for Human Resource‚ and also because of the organization
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Tanglewood Case Study 3: Recruiting 1. Recruitment Guide for Store Associates Position: Store Associate Reports to: Shift Leaders‚ Department Managers‚ Store Manager‚ and Regional Manager Qualifications: All are welcome to apply *Having a basic knowledge of retail and customer service principles is a plus Relevant labor market: Washington and Oregon Timeline: None- continuous recruiting Activities to undertake to source well-qualified candidates: Local newspapers‚ radio‚ television Post
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Case Description/Introduction The Tanglewood Company is concerned with companies like Target and Kohl’s creating more direct competition for their company. With that‚ Tanglewood must ensure they set themselves apart from their competitors by hiring the most qualified staff who will deliver memorable experiences to their customers. This exceptional service will guarantee their store will stand apart from their competitors. Identification of Business Strategy/Goals Tanglewood is committed to
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Tanglewood Case 3 Karrie McHugh karriemchugh@msn.com Keller Graduate School of Management Eric Simmerman 7/30/2011 HR594- Strategic Staffing Recruiting Like most retailers‚ Tanglewood experiences a fairly stable turnover rate keeping the recruiting efforts high. Tanglewood’s recruiting methods vary in each of their regions. By looking at these different methods from the different ways that each of their regions hire‚ we have a great opportunity to improve the operations of the company
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Memo:_________________________________________________________________ To: Marilyn Gonzalez and Daryl Perrone From: Date: October 16‚ 2014 Subject: Tanglewood Case 4: Measurement and Validation ____________________________________________________________________________ We have conducted an analysis of the new selection methods used in our processes for Store Associate. We have included 10 Seattle-based stores‚ and an adequate sample size of employees both in the pilot locations
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demands for the retail industry‚ and studying environmental factors affecting those demands‚ I have combined historical statistical data‚ the mission of the company‚ and EEO requirements to obtain a recommendation for future hiring strategies for Tanglewood. I have attached the results of my study‚ which will provide your company with detailed statistics and suggestions to meet your hiring goals‚ while still maintaining the company’s original culture. Please contact me with any questions regarding
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