Tanglewood Case Study #2 Markov Analysis Table 1.1 Current Workforce 1 2 3 4 5 Exit 8500 = 4505 510 3485 1200 600 192 850 493 102 150 9 69 12 50 33 17 Gap Analysis 1 2 3 4 5 Exit Year End total 4505 1110 694 171 45 External Hires needed 3995 90 156 -21 5 Environmental Scan Tanglewood
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Tanglewood Case 1 The focus of this paper is to assess the current operational environment of Tanglewood and offer recommendations on how the organization should implement staffing strategies in regards to developing an effective selection plan. Organization Overview and Mission Tanglewood is a general retail store that has carved out a niche in the retail market providing outdoor clothing and equipment to a middle -and-upper income clientele base. Tanner Emerson and Thurston Wood founded Tanglewood
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Ryan Schmidt MGT 451 Dr. Scroggins Tanglewood Case #6 Major KSAO Category Necessary for selection (Y/N) Method of Assessment Exp. Educ. MAE RKT Skills in personnel resource management Y x x Communication/Speaking skills Y x x Knowledge of customer service principles Y x Knowledge of organization policies/procedures N x Ability to analyze financial and operational data Y x x Problem solving skills/ability to resolve conflict Y x x x Skill in judgment and decision making
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Tanglewood Stores Case 3 1) Recruitment Guide for Store Associate Position: Store Associate Reports to: Department Manager/Store Manager Qualifications: College graduate or any individual who has retail and/or customer service experience Relevant labor market: The states of Washington and Oregon Timeline: No specific timeline‚ ongoing recruitment process Activities to undertake to source well-qualified candidates: Kiosks Referrals Staffing Agencies Staff Members Involved: Corporate
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Tanglewood stores Case two Conduct an analysis of Tanglewood’s staffing data and determine if their current staffing practices are sufficient to meet their ongoing needs‚ or if there will be problems in adequately staffing the organization in the near future. Recommend how Tanglewood should design its overall staffing mission and strategy based on their upcoming needs. Calculate representation statistics for various jobs within a single Tanglewood department store to determine where the most critical
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MGMT 364 Tanglewood Case Study 6 1. Develop a detailed selection plan for this position. In this case‚ you should determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case‚ and fitting the selection measures into the plan format as shown in Exhibit 8.2 in the book. The current selection methods are the experience check‚ education check‚ Marshfield Applicant Exam‚ and the Retail Knowledge Test. Do not include the current
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Tanglewood has an ongoing history of inconsistent staffing practices. The company experiences high turnover rates due to employees’ suboptimal work‚ negligence of the organization’s culture‚ and difficulty working in teams (Kammeyer-Mueller‚ 26). To begin with‚ when comparing the two tables‚ it is apparent that the proposed method is more inclusive in terms of data/information than the Traditional Selection Method. Tanglewood is better off using the Proposed Method‚ which allows for more alternatives
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This report addresses the HR planning analysis and staffing procedures for two regional divisions of Tanglewood in the state of Washington requested by the Staffing Services Director of Tanglewood‚ Donald Penchiala. Most of the Tanglewood stores have been in existence for 10 or more years and known for their stability. Most stores were indirectly managed by Emerson and Woods when they were first established. Due to this stability‚ the organization expects estimates their forecast for next year’s
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Tanglewood Case 1 Report Tanglewood is a chain of nondurable general retail stores and operates in the moderate price niche‚ targeting middle- and upper-income customers. Competition and Industry The retail industry accounts for over $4 trillion in annual sales. Recent estimates indicate that the retail industry employs approximately 15 million people. The financials show that Tanglewood is a moderately sized organization with strong growth potential. The company’s specific niche is similar
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The “target” for recruiting efforts considering the retail business and customer service job should be anyone willing to work‚ with ability and eligibility to work. Diversity should be focused on. The methods they use for recruiting they use are media‚ referrals‚ kiosk‚ state job services and recruiting agencies for customer service job are all “open” recruiting methods. Due to the high employee turnover they have to consistently hire employees and open recruiting method best serves the requirement
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