Tanglewood Case 3 Question 1 Position: Sales Associates Reports To: Shift Supervisor‚ Department Manager‚ Store Manager Qualifications: Preceding customer service/experience in sales preferred Neighborly‚ welcoming character Relevant Labor Market: Western Washington Eastern Washington Northern Oregon Southern
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|Chapter | | |1 | | | |Competing with Operations | Discussion Questions 1. Answering this question demonstrates that processes underlie all of our jobs
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Tanglewood Case 1 Brief Introduction Tanglewood is a chain of retail department stores that was founded in 1975 by two friends Tanner Emerson and Thurston Wood. The store was started by a concept named‚ TannerWood‚ which was a store that sold outdoor clothing and equipment. They two paired themselves together to create Tanglewood. The goal for the store is to be the best department store for customers that thrive on customer service‚ quality‚ value and durability. All of which helps the
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Tanglewood Case Study #1 Dear Donald Penchiala‚ I am external consultant for staffing services‚ and I would like to make some suggestions on staffing quantity and staffing quality strategies for Tanglewood. In my professional opinion‚ developing current talent would be a better and more cost effective strategy for Tanglewood than acquiring new talent. Going forward‚ new employees with minimal or no retail background should have a chance to develop retail experience as an associate while growing
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Tanglewood Case Study #3 - Recruiting Dawn Zmecek DeVry/Keller University HRM 594: Strategic Staffing Dr. Burnell G. Carden‚ Jr. 6/1/14 Case Description Tanglewood‚ like any other retail organization‚ finds that there is a constant need for new employees because of turnover. In a typical year‚ approximately 50% of the sales associates will turnover. Recruiting‚ therefore‚ is of great concern for managers in the field. However‚ the organization has not had any centralized method for recruiting
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TANGLEWOOD STORES AND STAFFING STRATEGY Tanglewood has a unique culture that emphasizes “straight talk‚” employee participation‚ and teamwork which helps to differentiate it from most of its major competitors. Following the recent period of rapid expansion and acquisition‚ the company must consolidate its human resources strategy to ensure that this culture is not lost. Recommendations to achieve this goal are as follows. STAFFING RECOMMENDATIONS Acquire or Develop Talent Now that Tanglewood
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2014 To: Daryl Perrone Staffing Services Manager Subject to: These are the assessment and recommendation I have suggested to Tanglewood Store to pay attention for centralization of the organization’s practices and the improvements of staffing levels and quality. 1. Acquire or Develop Talent As I read the case‚ the Tanglewood Store has many employees. It has 215 employees per store. I think that the organization should choose Develop Talent. They have enough employees already
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This report addresses the HR planning analysis and staffing procedures for two regional divisions of Tanglewood in the state of Washington requested by the Staffing Services Director of Tanglewood‚ Donald Penchiala. Most of the Tanglewood stores have been in existence for 10 or more years and known for their stability. Most stores were indirectly managed by Emerson and Woods when they were first established. Due to this stability‚ the organization expects estimates their forecast for next year’s
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Tanglewood Stores Case #3-Questions 2-4/Doug Brandenburg 2) Describe the best targets for your recruiting efforts. There are three targets that should be utilized in hiring for the store level associate position. The first one is print media. Through advertising in local papers‚ we could reach a large number of individuals at a low cost. This would be an example of open recruiting. Secondly‚ we should use kiosks. This would be a smart way that people that come to the store could
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Chase Cosner Kathleen Shook Jesse Anderson Aaron Good Case One: Tanglewood Stores and Staffing Strategy * Acquire or Develop Talent Tanglewood should acquire employees that have some knowledge in sales and retail but should also train and develop their customer service skills to coincide with the company’s goals and strategies. * Hire Yourself or Outsource Tanglewood should definitely hire employees themselves because they have strong company morals that need to be enforced while
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