Tanglewood Case 1 Report Tanglewood is a chain of nondurable general retail stores and operates in the moderate price niche‚ targeting middle- and upper-income customers. Competition and Industry The retail industry accounts for over $4 trillion in annual sales. Recent estimates indicate that the retail industry employs approximately 15 million people. The financials show that Tanglewood is a moderately sized organization with strong growth potential. The company’s specific niche is similar
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Ryan Schmidt MGT 451 Dr. Scroggins Tanglewood Case #6 Major KSAO Category Necessary for selection (Y/N) Method of Assessment Exp. Educ. MAE RKT Skills in personnel resource management Y x x Communication/Speaking skills Y x x Knowledge of customer service principles Y x Knowledge of organization policies/procedures N x Ability to analyze financial and operational data Y x x Problem solving skills/ability to resolve conflict Y x x x Skill in judgment and decision making
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Tanglewood has an ongoing history of inconsistent staffing practices. The company experiences high turnover rates due to employees’ suboptimal work‚ negligence of the organization’s culture‚ and difficulty working in teams (Kammeyer-Mueller‚ 26). To begin with‚ when comparing the two tables‚ it is apparent that the proposed method is more inclusive in terms of data/information than the Traditional Selection Method. Tanglewood is better off using the Proposed Method‚ which allows for more alternatives
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CASE FOUR – TANGLEWOOD MEASUREMENT AND VALIDATION 1. Assess the practical and statistical significance of a proposed set of hiring tools‚ and recommendations regarding how adopting these new hiring methods might benefit stores. Tanglewood has decided to use the following new approaches to hiring; Retail market Knowledge Exam‚ Marshfield Customer Service Bio data Questionnaire and Essay‚ Marshfield Applicant Exam and a Personality Exam. A critical review of each of these has certain strengthens
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Tanglewood Stores Case 3 1) Recruitment Guide for Store Associate Position: Store Associate Reports to: Department Manager/Store Manager Qualifications: College graduate or any individual who has retail and/or customer service experience Relevant labor market: The states of Washington and Oregon Timeline: No specific timeline‚ ongoing recruitment process Activities to undertake to source well-qualified candidates: Kiosks Referrals Staffing Agencies Staff Members Involved: Corporate
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Recruiting Like many retailers‚ Tanglewood experiences a stable rate of turnover‚ and thus recruiting efforts remain high. The methods used by Tanglewood vary from many regions in which they serve‚ and by gauging these methods we are able to optimize and perhaps unify company operations. By reviewing the recruiting methods used by Tanglewood‚ we will be able to devise a guide that can be functional along with Tanglewood developing recruiting services which reflect Tanglewood’s unique personality
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Retention of managerial employees at Tanglewood is extremely important to the organization‚ their mission‚ and the organizational culture that Tanglewood values. As the organization continues to exponentially grow; their staffing and recruitment processes and procedures have not been integrated to focus on retention management. This paper will examine the relationship between managerial performance and turnover‚ why managers leave‚ additional data that the organization should utilize‚ equal employment
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Menu 9 System Menu for HRIS Staff only 13 Users>Roles Option for WebHR Administrators only 14 Troubleshooting 17 Update User Profile 17 Cannot Access the Application 17 Cannot View the SF-52 to Approve 18 Cannot Find Appropriate Employee 18 Error Management 19 Session Expiring 20 Glossary 21 Appendix 30 Sort Columns 30 WebHR Icons 30 Sample of an SF-52 – Request for Personnel Action 32 Sample of a Completed SF-52 – Request for Personnel Action 33 Attachments for
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Tanglewood Case Study 7 Mgmt 364 Staffing Abby Gilpin Question 2: The top 3 candidates will be Max Renoir‚ Thomas Reznor and James Heckman based on using the Compensatory Model. When looking at these 3 candidates they are the strongest in the unit weight with 70‚ 73 and 76 respectively and rational weight with 67.5‚ 69 and 76 respectively. Reznor and Renior have done well on the testing‚ conscientiousness and extraversion. Heckman’s testing was not outstanding‚ but his scores for conscientiousness
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Qualifications: Ability to read and write. Some customer service experience desired but not required. Timeline: open Ability to undertake to source qualified candidates: Regional newspaper‚ media advertising Post job opening on company website Request employee referral Contact state job services Contact‚ if necessary‚ staffing agencies to source candidates Staff members involved: Store managers HR department managers Store associates Budget: $3‚000-$4‚500 The “target” for recruiting
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