Subject: Tanglewood Case 4: Measurement and Validation ____________________________________________________________________________ We have conducted an analysis of the new selection methods used in our processes for Store Associate. We have included 10 Seattle-based stores‚ and an adequate sample size of employees both in the pilot locations as well as outside the pilot locations. We evaluated the retail market exam‚ Marshfield customer service bio-data questionnaire and essay‚ Marshfield appellant
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Tanglewood Case 1 The focus of this paper is to assess the current operational environment of Tanglewood and offer recommendations on how the organization should implement staffing strategies in regards to developing an effective selection plan. Organization Overview and Mission Tanglewood is a general retail store that has carved out a niche in the retail market providing outdoor clothing and equipment to a middle -and-upper income clientele base. Tanner Emerson and Thurston Wood founded Tanglewood
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country. I recommend that instead of developing talent‚ well its better if we will focuses on acquiring it.Tanglewood should take on the talent development approach. Acquiring from within is always a good way to maintain a productive workforce. Tanglewood should take into consideration that potential employees for managerial position should be well-trained since these employees have already passionately worked for them for a year or more. These employees are determined to perform their tasks well
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● TANGLEWOOD CASEBOOK for use with STAFFING ORGANIZATIONS ● ● 6th Ed. Kammeyer-Mueller | | TANGLEWOOD CASEBOOK To accompany Staffing Organizations‚ sixth edition‚ 2009. Prepared by John Kammeyer-Mueller Warrington College of Business University of Florida Gainesville‚ Florida Telephone: 352-392-0108 E-mail: kammeyjd@ufl.edu Copyright ©2009 Mendota House‚ Inc. Herbert G. Heneman III President Telephone: 608-233-4417 E-mail: hheneman@bus.wisc.edu |INTRODUCTION
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● TANGLEWOOD CASEBOOK for use with STAFFING ORGANIZATIONS ● ● 7th Ed. Kammeyer-Mueller TANGLEWOOD CASEBOOK To accompany Staffing Organizations‚ seventh edition‚ 2012. Prepared by John Kammeyer-Mueller Warrington College of Business University of Florida Gainesville‚ Florida Telephone: 352-392-0108 E-mail: kammeyjd@ufl.edu Copyright ©2012 Mendota House‚ Inc. Herbert G. Heneman III President Telephone: 608-233-4417
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important decision‚ so Tanglewood would like you to provide several different possible selection schemes. 1. Develop a detailed selection plan for this position. Determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case‚ and fitting the selection measures into the plan format as shown in Table 8.2 in the book. The assessment methods you should consider in the selection plan are biodata‚ the Marshfield Applicant Examination
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Case study 2 Planning Determining future human resource requirements Future HR requirements represent the number and types of employees that the organization will need in the future to produce its goods and services. The requirements represent the organizations desired work force of the future. Statistical techniques like Ratio analysis and regression analysis are generally used to forecast HR requirements. In this case study the estimates for coming year’s labor requirement is identical to
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CASE 3 – RECRUITING Each branch of Tanglewood uses distinct methods for recruiting. With the employee turnover very high is the retail industry‚ Tanglewood is no exception. For that purpose‚ they need to constantly hire new employees. To fill these positions Tanglewood uses a variety of recruiting methods‚ though each region need not necessarily follow all. While the methods used for recruiting are Media‚ Referrals‚ Kiosks‚ State Job Services and Staffing Agencies‚ individual branches determine
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lower promotion potential for the applicant. Applicant Exam and Promotion Potential: Higher applicant exam scores are associated with higher promotion potential Lower applicant exam scores are associated with lower promotion potential Conscientiousness and Absence: More conscientious is associated with less employee absence. Less conscientious is associated with more employee absence. 3. which three predictors would you suggest Tanglewood use in selecting Store Associates? Conscientiousness:
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1. Tanglewood currently uses traditional predictors such as work experience‚ education and interview‚ to predict whether a candidate has the characteristics to excel in the areas of citizenship‚ absence‚ performance and promotion. These predictors are proven to predict a future employee’s promotion potential. However‚ only work experience can also predict performance‚ the rest of the selection tools do not statistically predict citizenship‚ absence or performance. The worst statistical predictor
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