differs from the example provided in the book because there is no specific timeline for hiring; this is a continuous recruiting effort because even as positions are being filled‚ new positions are becoming available. It is also different because Tanglewood does not have a specific list of minimal educational requirements as qualifications. Position: Store job associate Reports to: Department mangers Qualification: individuals who have some retail experience‚ college students. Relevant labor
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1. In the selection process predictors are used to help identify a good potential job performer utilizing an interview‚ standardized knowledge and personality tests and also running job trials. Often there are both practical and statistical significances to the data collected. As part of Tanglewood’s selection process herein the predictive and proposed methods were utilized for the position of Store Associate. For the predictive design only interviews and application blanks were utilized. The proposed
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Memorandum To: Marilyn Gonzalez and Daryl Perrone From: Maggie Jones Date: 6 February 2012 Subject: Tanglewood Case 4: Measurement and Validation Below is an analysis of the potential new selection methods for hiring the Store Associate position. The study of 10 Seattle-based stores resulted in an adequate sample size of 832 applicants. New selectors being evaluated are the retail market knowledge exam‚ Marshfield customer service biodata questionnaire and essay‚ Marshfield
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Tanglewood Case 3 Question 1 Position: Sales Associates Reports To: Shift Supervisor‚ Department Manager‚ Store Manager Qualifications: Preceding customer service/experience in sales preferred Neighborly‚ welcoming character Relevant Labor Market: Western Washington Eastern Washington Northern Oregon Southern
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|Chapter | | |1 | | | |Competing with Operations | Discussion Questions 1. Answering this question demonstrates that processes underlie all of our jobs
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Susan Freeman Assignment 1 Feb 4‚ 2013 Tanglewood Stores Case Study Current Environment Assessment Due to fast growth rate and purchasing of smaller companies‚ legacy procedures are still found in HR practices among stores. Current polices and procedures managing the human asset must resonant with original mission statement. Competitors The competitor list would be any company that does business in non-durable general retail industry. Specifically‚ listed in the case
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Tanglewood Stores Case #3-Questions 2-4/Doug Brandenburg 2) Describe the best targets for your recruiting efforts. There are three targets that should be utilized in hiring for the store level associate position. The first one is print media. Through advertising in local papers‚ we could reach a large number of individuals at a low cost. This would be an example of open recruiting. Secondly‚ we should use kiosks. This would be a smart way that people that come to the store could
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Ryan Schmidt MGT 451 Dr. Scroggins Tanglewood Case #6 Major KSAO Category Necessary for selection (Y/N) Method of Assessment Exp. Educ. MAE RKT Skills in personnel resource management Y x x Communication/Speaking skills Y x x Knowledge of customer service principles Y x Knowledge of organization policies/procedures N x Ability to analyze financial and operational data Y x x Problem solving skills/ability to resolve conflict Y x x x Skill in judgment and decision making
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MGMT 364 Tanglewood Case Study 6 1. Develop a detailed selection plan for this position. In this case‚ you should determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case‚ and fitting the selection measures into the plan format as shown in Exhibit 8.2 in the book. The current selection methods are the experience check‚ education check‚ Marshfield Applicant Exam‚ and the Retail Knowledge Test. Do not include the current
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CASE FOUR – TANGLEWOOD MEASUREMENT AND VALIDATION 1. Assess the practical and statistical significance of a proposed set of hiring tools‚ and recommendations regarding how adopting these new hiring methods might benefit stores. Tanglewood has decided to use the following new approaches to hiring; Retail market Knowledge Exam‚ Marshfield Customer Service Bio data Questionnaire and Essay‚ Marshfield Applicant Exam and a Personality Exam. A critical review of each of these has certain strengthens
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