Case Description/Introduction The Tanglewood Company is concerned with companies like Target and Kohl’s creating more direct competition for their company. With that‚ Tanglewood must ensure they set themselves apart from their competitors by hiring the most qualified staff who will deliver memorable experiences to their customers. This exceptional service will guarantee their store will stand apart from their competitors. Identification of Business Strategy/Goals Tanglewood is committed to
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Ryan Schmidt MGT 451 Dr. Scroggins Tanglewood Case #6 Major KSAO Category Necessary for selection (Y/N) Method of Assessment Exp. Educ. MAE RKT Skills in personnel resource management Y x x Communication/Speaking skills Y x x Knowledge of customer service principles Y x Knowledge of organization policies/procedures N x Ability to analyze financial and operational data Y x x Problem solving skills/ability to resolve conflict Y x x x Skill in judgment and decision making
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undertake to source qualified candidates: Regional newspaper‚ media advertising Post job opening on company website Request employee referral Contact state job services Contact‚ if necessary‚ staffing agencies to source candidates Staff members involved: Store managers HR department managers Store associates Budget: $3‚000-$4‚500 The “target” for recruiting efforts considering the retail business and customer service job should be anyone willing to work‚ with ability and eligibility
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Assignment 1 Feb 4‚ 2013 Tanglewood Stores Case Study Current Environment Assessment Due to fast growth rate and purchasing of smaller companies‚ legacy procedures are still found in HR practices among stores. Current polices and procedures managing the human asset must resonant with original mission statement. Competitors The competitor list would be any company that does business in non-durable general retail industry. Specifically‚ listed in the case study has Kohl’s and
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environment and react through their focus on staffing policies to enhance their own competitive advantage within a business setting. This essay identifies the key reasons why staffing policies are changing as well as how they are changing from an organisational point of view. This paper also includes academic literature and organisations to support the theories and practices used. Introduction The nature of work in today’s society brings many challenges for staffing in organisations. Some of the factors
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Tanglewood has an ongoing history of inconsistent staffing practices. The company experiences high turnover rates due to employees’ suboptimal work‚ negligence of the organization’s culture‚ and difficulty working in teams (Kammeyer-Mueller‚ 26). To begin with‚ when comparing the two tables‚ it is apparent that the proposed method is more inclusive in terms of data/information than the Traditional Selection Method. Tanglewood is better off using the Proposed Method‚ which allows for more alternatives
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STAFFING STRATEGY FOR A NEW PLANT Should the plant manager come from inside the current managerial ranks or be sought from the outside? With HCE’s current situation‚ including the riskiness of the venture‚ initially planned low margins‚ and high start-up costs‚ it would practical to get the plant the manager from inside the current managerial ranks. It will lessen the risk because they will get a person who already is inside the organization and knows the goals of the organization. It is the human
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Starbucks Corporation (Starbucks) is a specialty coffee retailer of hot and cold beverages‚ coffee-related accessories‚ complementary food items‚ teas‚ and other non-food related products. Starbucks has retail stores in 39 countries and about 146‚000 employees. The company operates primarily in the United States (U.S.) with headquarters in Seattle‚ Washington (Starbucks‚ 2007). In the early 1970s‚ Starbucks was established and the first location was in Seattle’s Pike Place market in 1971. By 1982
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Tanglewood Case Study 3: Recruiting 1. Recruitment Guide for Store Associates Position: Store Associate Reports to: Shift Leaders‚ Department Managers‚ Store Manager‚ and Regional Manager Qualifications: All are welcome to apply *Having a basic knowledge of retail and customer service principles is a plus Relevant labor market: Washington and Oregon Timeline: None- continuous recruiting Activities to undertake to source well-qualified candidates: Local newspapers‚ radio‚ television Post
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Retention of managerial employees at Tanglewood is extremely important to the organization‚ their mission‚ and the organizational culture that Tanglewood values. As the organization continues to exponentially grow; their staffing and recruitment processes and procedures have not been integrated to focus on retention management. This paper will examine the relationship between managerial performance and turnover‚ why managers leave‚ additional data that the organization should utilize‚ equal employment
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