Using value-chain analysis to discover customers’ strategic needs David W. Crain and Stan Abraham David Crain‚ a marketing and strategy consultant‚ is visiting professor of marketing at Whittier College‚ CA‚ and former Director of Marketing at Fluor Corporation (davidwcrain@aol.com). Stan Abraham is professor of strategy and entrepreneurship at Cal Poly Pomona (scabraham@ csupomona.edu) and author of Strategic Planning: A Practical Guide for Competitive Success (Thomson South-Western‚ 2006)
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Subway-Porter Value Chain Introduction: SUBWAY was started 47 years ago in the year of 1965 by Fred Deluca. Subway is the market leader in the sub and sandwich shops offering a healthier alternative to traditional fast foods. Subway’s annual sales exceeded $ 6.3 billion‚ while countless awards and accolades have been bestowed its chain over the past 47 years. Subway has more than 33‚500 units worldwide whilst its rapid growth has attracted many investments and brought it many competitors
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in building their core competency of highly responsive supply chain. This supply chain enables Zara to quickly capture the unpredictable market demand‚ shorten the turnaround production time and deliver the new design in only 3 weeks from conception to store. It can be seen that the highly responsive supply chain is fundamental in delivering distinctive value to each of Zara’s products. Comment [SC1]: Excellent start Zara’s supply chain relies heavily on the information exchange throughout every
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IKEA Value-Chain Analysis Posted on July 28‚ 2012 by John Dudovskiy “Each step in the manufacture of a product or the delivery of a service can be thought of as a link in a chain that adds value to the product or service. This concept of a how business fulfils its mission and objectives is known as the value chain” (Needles et al‚ 2007‚ p.836) The concept of Value-Chain analysis is introduced by Michael Porter (1985)‚ who divides activities of the firm into two categories: primary activities and
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________. A) function B) structure C) profits D) goals Answer: B Page Ref: 48 Difficulty: Easy Study Question: Study Question 1 2) The competitive strategy of an organization determines its ________. A) industry rivals B) short-term goals C) value chains D) structure Answer: C Page Ref: 48 Difficulty: Easy Study Question: Study Question 1 3) In which of the following situations would the suppliers have the strongest bargaining power? A) coffee planters during a season of frost that decreases
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future. Many schools give a lot of methods of market analysis. In addition to the well-known SWAT and PEST analysis‚ there are many other approaches such as Value Chain Analysis‚ Porters Five forces‚ Core Competencies and Stakeholder Mapping that may be useful. This work will present two approaches of strategic analysis process such as Value Chain Management and Potters Five Forces. Those two methods seem to be the most authoritative and covering the largest range methods. The information and conclusions
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Contents Page 1. Introduction……………………………………………………………………...Page 1 2. Environmental Factors…………………………………………………………...Page 1 3. Value Chain……………………………………………………………………...Page 2 4. Conclusion…………………………………………………………………….....Page 4 5. References………………………………………………………………...……..Page 5 Introduction Whole Foods started in 1980 when it’s CEO‚ John Mackey merged his store‚ SaferWay‚ with a competitor‚ Clarksville Natural Grocery. Since then‚ Whole Foods has expanded to 275 locations
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Starbucks’ value chain system‚ in the beginning‚ created additional value on its products‚ which the customers are willing to pay for. Hence‚ the firm is not reluctant to charge above-market prices for its products. In fact‚ its customers are not looking for the prices of the coffee but they are seeking for the quality of the products and brand image that the company offers. Let us then examine the Starbucks value chain and how it contributed to the company’s current downfall. In the Starbucks
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a. Where in the value chain is the organisation creating value for their customers? Primary: Value chain activity Yes/No How does The Body Shop create value for the customer? Inbound Logistics No Not imperative to creating value to the customer. Operations Yes Operations and technological development are covered in the The Body Shops stance on animal testing (one of their values). Testing comes under operations and technological development as they have had to think of innovative ways to test
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would carry out a resource audit‚ examining physical‚ human‚ and financial resources together with intangibles such as brands‚ patents‚ etc and would then look at its value chain as a means of assessing the efficiency and effectiveness of all aspects of its operation. Any element of the value chain is capable of adding or destroying value. The analyses should feed into the mission and vision statements and also the aims and objectives that the company set for the forthcoming strategic period; these
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