MZUZU UNIVERSITY FACULTY OF INFORMATION SCIENCE AND COMMUNICATIONS DEPARTMENT OF LIBRARY AND INFORMATION SCIENCE A STUDY ON CUSTOMER CARE SERVICES AT THE COLLEGE OF MEDICINE LIBRARY A RESEARCH PROPOSAL BY MATHIAS MARK BLUGAMA (DLIS/2B/02/09) A STUDY ON CUSTOMER CARE SERVICES AT THE COLLEGE OF MEDICINE LIBRARY 1.0 INTRODUCTION AND BACKGROUND 1.1 Conceptual Introduction It appears when people talk of library services‚ they only focus on the services that they
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The use of Diabetic Alert Dogs to manage blood sugar levels in Type 1 Diabetic Children 13‚000 children and adolescents are diagnosed annually with type 1 diabetes. Traditional care and management for this disease includes insulin therapy and blood sugar monitoring. One of the dangers associated with disease is hypoglycemia most commonly referred to as low blood sugar. To date 1 in 3 of the individuals diagnosed with type 1 diabetes will die from an undetected low blood sugar‚ mostly resulting
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Managerial Economics – BBA2194 Group project and Presentation You and your team are economic analysts for Global Investment Research (GIR) Pvt Ltd ‚ an International Investment consulting group based in the US. GIR has branches in 20 countries and is the leading consultant for International investors who are willing to invest large sums of money in a country. A consortium which consists of a group of investors from the oil rich Gulf States are keen to invest in a country with an emerging economy
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Forming‚ Storming‚ Norming‚ and Performing Helping New Teams Perform Effectively‚ Quickly Building a high-performing team takes patience and professionalism. Effective teamwork is essential in today ’s world‚ but as you ’ll know from the teams you have led or belonged to‚ you can ’t expect a new team to perform exceptionally from the very outset. Team formation takes time‚ and usually follows some easily recognizable stages‚ as the team journeys from being a group of strangers to becoming
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The definition of the three strikes law is as follows. The third conviction for a felony results in a mandatory and lengthy prison term as defined by the American justice. This research paper will exclusively be written to follow the guidelines of the Caliornia version of the “three strikes and you’re out law” The exact application of the three strikes laws vary considerably from state to state. Although over twenty-three states have a three strikes law and many others have similar laws‚ none are
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Segregation was the predominant political challenge in the U.S. during the 1950’s and 1960’s. Though discrimination was considered socially acceptable at the time‚ civil rights activists began to assemble to combat prejudice. These activists utilized methods of peaceful demonstrations‚ unionization‚ and rides for freedom‚ to sway pro-segregation opinions. It may be argued these methods were successful as a whole‚ however; riding for freedom was the most significant in eliminating segregation because
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Justin Sampson Psych 531 Psychobiology Paper Assignment Buprenorphine is a semi-synthetic opioid that can be used to treat opioid dependence of various types including heroin‚ and a vast array of prescription opiates/opioids. It is a drug that’s use is relatively new in the field of opioid addiction/treatment compared to traditional older drugs like methadone and LAAM (Levacetylmethadyl)‚ however the drug itself is not new. Since its discovery by Reckitt Benckiser in 1980 (then called Reckitt
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JX’s attentional skills were generally within the low average range for his age. While his ability to select and manipulate information was as expected‚ his ability to switch attention on tasks is poorer and he may sometimes compensate for this by making impulse decisions that produce more task errors. These difficulties put him at risk difficulties attending to verbal instructions both at home and in the classroom. Positioning Jack close to his teacher when completing tasks will improve his ability
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During 1906-12 when the Liberal Party were in power started the Liberal Reforms‚ which were several programmes with the intent to help British citizens living in poverty. There is a debate amongst historians whether or not the Liberal Reforms were effective and helped the people living in poverty. The quote from the historian Martin Pugh suggests that the reforms were not introduced to create a welfare state but only focusing on solving specific problems that poor people have faced. There are other
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Some of the effective human resource management practices that I have seen and experienced are the human resource management creating an environment full of diversity among staff. Recruiting employees that are trained in more than one area within the organization and providing opportunity to advance within the company to other areas of position. I have experience effective practice with how the human resource management makes recommendation to higher up regarding individuals who work beyond his/her
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