Why quality customer service is more important in banking industry? Behaylu W.Deneke Most‚ if not all‚ private commercial banks in Ethiopia use almost the same marketing approaches to attract customers. They develop the traditional banking products and open branches everywhere then promote their branch and Products aggressively on the traditional channel. Before going to the detail let me differentiate between bank product and bank services. The bank products are deposit‚ borrowing or other
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How has the quick service restaurant industry changed over the years? A lot has changed for all quick service restaurants over the years. This has a lot to do with technology evolving‚ as well as many people now wanting to know exactly what is in the food that they are eating. A brief history of QSR Quick service restaurants are believed to have all started in 1867 when a man named Charles Feltman opened up the first hot dog stand in New York. The word ‘diner’ is known to have first been used
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Creativity‚ Technology and Innovation 4BUS1013 2011/12 Semester B Module Leader: Hajni Handler 1. Contact details for the module leaders (and teaching team) |Name |Room |Phone extension|E mail address |Office hours | |Hajni Handler |M235 |5762 |h.handler@herts.ac.uk |Monday 10-11am | |Leonor Silva de Mattos |M218 | |l
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Zauner Ornaments Costing & Pricing Introduction Zauner Ornaments was a large manufacturer of crystal and glass products based in Vienna Austria. The company had an international reputation of producing high quality glass and crystal at affordable prices due to the skill of its master artisan and using innovative technology in the manufacturing process. Its product was used in fine restaurants‚ hotels and residencies around the world. Due to slowing growth in the fine-crystal and glass-tableware
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Primark Corp. was emerging as a leader in the global information services industry in the mid-1990s. Through its four major divisions‚ the company focused its information services on financial‚ weather‚ and information technology markets. Primark also provided miscellaneous transportation and financial services. Primark was basically a utility company until 1987‚ when it exited that business and forged into information services. Primark originated from the early 1980s spin-off of Michigan Consolidated
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Introduction: Apollo Hospitals Dhaka‚ being in the business of hospital service marketing where one needs to wear the shoes of the customers‚ feels that the demands of business environment are neither small nor simple. At Apollo Hospitals Dhaka‚ business development is everyone’s business. They promote total quality management in every aspect of their service‚ promising and delivering a total atmosphere of support and comfort. They believe no amount of skilled health care professionals and cutting-edge
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Super Bakery’s Costing Methods Assigning cost can be a tedious process‚ and traditional costing methods such as job order and process order costing systems will not accurately assign cost. Super Bakery‚ Inc.‚ a company that produces nutrient enriched doughnuts‚ had to restructure their costing system in order to appropriately price their products. It was eventually decided to use activity based costing (ABC). The virtual nature of the company made this costing method a more accurate tool for
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current product costing system requires a lot of research and pre-planning. In order to determine the most effective product costing system management must decide which costs should be included in the product costs‚ at what level will direct costs be tracked‚ how indirect costs will be structured‚ and when to capture the indirect costs. Once all the costs have been identified and organized into fixed‚ variable‚ or overhead categories‚ management must then decide which product costing system would provide
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Meaning of Standard Costing: Standard costing is simply the name given to a technique whereby standard costs are computed and subsequently compared with the actual costs to find out the differences between the two. These differences are then analyzed to know the causes thereof so as to provide a basis of control. * Standard Costing: According to BROWN and HOWARD “Standard costing is a technique of cost accounting which compares the standard cost of each product or service with the actual costs
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Introduction In the face of slowing industry growth and new competition‚ today’s retail banks are under tremendous pressure to grow organically. With formidable competition from both traditional brick and mortar operations and emerging Internet banks‚ a large number of banks are having trouble meeting performance expectations because they are unable to differentiate their business‚ reach customers likely to respond to new sales opportunities or make the most of their valued staff.
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