Ethics and Target Marketing: The Role of Product Harm and Consumer Vulnerability Author(s): N. Craig Smith and Elizabeth Cooper-Martin Reviewed work(s): Source: Journal of Marketing‚ Vol. 61‚ No. 3 (Jul.‚ 1997)‚ pp. 1-20 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/1251786 . Accessed: 12/03/2013 16:10 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use‚ available at . http://www.jstor.org/page/info/about/policies/terms
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Cyber-crimes and targets Computer forensics January 11‚ 2014 Ann Wray-day The internet has put the world literally at anyone’s fingertips with a vast quantity of information is a mouse-click away. Information that was once only available in obscure reference libraries or card catalogs can be accessed by everyone. Unfortunately the internet is an equal opportunity tool‚ and those with virtuous as well as nefarious intentions can use this open resource to further their efforts
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Teacher Target Language use affects pupils’ confidence to speak in class Identification: The enquiry has been written to provide insight into Teacher Target Language use within Modern Foreign Languages classes and the effect it can have on pupils’ confidence in a year seven class starting in a new school. Aims: I aimed to investigate whether the use of the target language by the teacher in the classroom within one year seven class could: * Increase pupils’ confidence to use the target language
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Understanding and Reflection on Customer Behavior Introduction Currently it is difficult to fight for customers because customers’ purchasing intends to be more unpredictable. Marketers should have an insight to establish a marketing strategy based on understanding customer thinking and behaviors. Based on understanding concepts and importance of customer behavior‚ the research is mainly focused on marketing activities of Coca Cola‚ MacDonald’s‚ and British supermarket Sainsbury’. The paper
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CONSEQUENCES OF CUSTOMER SATISFACTION AND DISSATISFACTION The consequences of not satisfying customers can be severe. According toHoyer and MacInnis‚ dissatisfied consumers can decide to: -• discontinue purchasing the good or service‚• complain to the company or to a third-party and perhaps return the item‚ or • engage in negative word-of-mouth communication.Customer satisfaction is important because‚ according to La Barbera andMazursky‚ “satisfaction influences repurchase intentions whereasdissatisfaction
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DISSERTATION TITLE: INVESTIGATING THE EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT AT SACHA COSMETICS TRINIDAD AND TOBAGO LIMITED. SCHOOL TITLE: INVESTIGATING THE EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT AT SACHA COSMETICS TRINIDAD AND TOBAGO LIMITED ABSTRACT The concept of customer relationship management has become increasingly used in strategy and marketing literature in modern times. The term Customer relationship management is considered central
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The target for the overnight rate-the main tool used by the Bank of Canada to conduct monetary policy. The Bank carries out monetary policy by influencing short-term interest rates. It does this by raising and lowering the target for the overnight rate. The overnight rate is the interest rate at which major financial institutions borrow and lend one day funds among themselves; the Bank sets a target level for that rate. This target for the overnight rate is often referred to as the Bank’s key
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Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
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http://jsr.sagepub.com Journal of Service Research DOI: 10.1177/1094670506294666 Journal of Service Research 2006; 9; 113 Denish Shah‚ Roland T. Rust‚ A. Parasuraman‚ Richard Staelin and George S. Day The Path to Customer Centricity http://jsr.sagepub.com/cgi/content/abstract/9/2/113 The online version of this article can be found at: Published by: http://www.sagepublications.com On behalf of: Center for Excellence in Service‚ University of Maryland Additional services and information
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“Three ways to define a Target Audience” This week I read an article on three ways to define “Target Audience”‚ I found this article to be very interesting because it was not too long and was very informative. For instance‚ Kivi Leroux Miller stated that marketing and fundraising that tries to reach public‚ really reaches few people at all. She also pointed out that the public includes newborns‚ elders‚ rich and poor‚ very wealthy and even homeless. She says that even if you wanted to you could
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