Main Street Appliances To: Customer Relations Department From: John Wright‚ Customer Relations Supervisor Date: July 20‚ 2009 Subject: Improvement on written refusals I am writing today to provide all employees with some useful tips on how to compose a customer refusal letter. While the example letter to Mr. Largo is factual‚ there are some things that could be presented much better. Presentation of facts could determine if we are able to retain customers and reflect the credibility
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Caster Guitars TO: John Smith CEO Caster Guitars FROM: Shaynell L. Ross Marketing Manager Caster Guitars December 16‚ 2010 I understand that we have an upcoming meeting to discuss our marketing strategies for our expansion into Mexico. I wanted to send this letter to simply inform you of what we‚ here in marketing‚ have been working on. One of your biggest concerns‚ I understand‚ is transporting our guitars from Asia down to Mexico. I believe Air Transportation‚ despite it’s
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To: Dr. Sihi From: Date: 03/25/2014 Subject: Insights on World Foods Market‚ Inc.’s high price perception Following our initial research on Whole Foods Market’s high price perception we have identified three key insights. The 365 Everyday Value brand has poor brand visibility; whilst price is key‚ Whole Foods Market (WFM) does not discuss price through any of its outlets; WFM millennial customers could be directly targeted with an added value proposition. Brand Visibility
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Case (Case developed and submitted by Kathy Rentz‚ Professor‚ Department of English and Comparative Literature‚ University of Cincinnati) You were hired two years ago as the Director of Human Resources for Dawson & Engels‚ the third largest construction company in a Midwestern U.S. city. Shortly after you joined the company‚ you realized that D&E‚ while respected for its quality work‚ was behind the times in terms of being a community citizen. The company’s main competitors proudly featured their
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that the primary business risks associated with UST Inc. include but are not limited to: litigation‚ poor diversification of product lines‚ resignation of two key executives‚ lack of innovation and timeliness of new products‚ and erosion of market share due to competitors. Aside from the risks‚ UST has several key attributes that set them apart from other companies. UST continues to be a top company relative to the smokeless tobacco industry and other industries in terms of profitability and has
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Self-assessment Memo Chosen leader: Oprah Winfrey Table of contents: 1.1 Self-assessment of presentation 2.1 Feedback from the group 3.1 Analysis of the presentation 3.1.2 The task 3.1.3 Nonverbal aspects 3.1.4 Verbal aspects 4.1 Personal
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Dear Mr. Smith‚ I would like to take this opportunity to share with you some of the lessons I have learned during the past 30 years of success I have enjoyed with this company. As you can imagine‚ there have been many changes over the last 30 year in the company due to changes in society and marketing avenues. Thankfully‚ we have been able to adapt to these changes‚ but it has not always been easy. I have seen from your qualifications that you are more than capable to accept the
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Haro‚ Guillermo Ap World 1/07/13 Incas and Aztecs Although the Aztecs and the Incas were both isolated groups with a powerful and elite middle class in South America that existed around the same time‚ the empires developed different political means. The Aztecs were a major tribe/civilization located in Central Mexico. The Incas were also a tribe/civilization located in Peru. While their geographic locations were
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Memorandum To: Mr. Day O Mayo‚ Chief Executive Officer From: Terrance Bulger‚ Elementary Division Manager Date: 12/27/2012 Re: Response to Pending Legal Action from Former Employee This communication is being sent regarding Mr. James Gaut‚ a former production employee of Company G. A formal complaint has come into my office‚ and it is my intent to succinctly make senior management and EEOC aware of our involvement in this incident along with our intent in resolving this matter. Brief background
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interoffice memorandum SUBJECT: EMPLOYEE MORALE AND RETENTION DATE: 11/10/2010 THE INFORMATION YOU REQUESTED ON THE TRIGGERS OF LOWER MORALE AND METHODS TO RESOLVE SUCH PROBLEM HAS BEEN RESEARCHED AND IS DISCUSSED BELOW. The concerns we feared have turned out to be correct. Employees are suffering from lower morale due to the new performance based standards that have been placed on their current roles in the job. The new standards which are forcing employees to handle a certain
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