BRAC University Journal‚ Vol. IV‚ No. 2‚ 2007‚ pp. 55-66 PERCEPTIONS OF THE CUSTOMERS TOWARDS INSURANCE COMPANIES IN BANGLADESH-A STUDY BASED ON THE SURVQUAL MODEL Tamzid Ahmed Chowdhury Faculty of Business and Economics Daffodil International University Dhaka‚ Bangladesh and Masud Ibn Rahman Faculty of Business and Economics Daffodil International University Dhaka‚ Bangladesh and Syeda Rownak Afza BRAC Business School BRAC University Dhaka‚ Bangladesh ABSTRACT This is the
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1. INTRODUCTION 1.1 PERFORMANCE APPRAISAL Performance appraisal is the process of obtaining‚ analyzing and recording information about the relative worth of an employee. The focus of the performance appraisal is measuring and improving the actual performance of the employee and also the future potential of the employee. Its aim is to measure what an employee does. It is a powerful tool to calibrate‚ refine and reward the performance of the employee. It helps to analyze his achievements and
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1. Summary & inspiration before enter into India (The answer for Q1) 由本案所提到家樂福在日本與中國經歷的經驗加上印度政治、經濟等相關背景，我們整理兩個市場在不同面向的問題，並提出進入印度市場前所需注意的事項： 中國 日本 策略與遇到的狀況 1. 相當深度的在地化 a. ”家樂福”的中文名字 b. 大量雇用在地員工 2. 產品‚ 生鮮食品在地採購 3. 和政府關係良好‚採用government marketing 1. 忽略日本家庭結構組成問題 (核心家庭‚購買量少) 2. 平均所得高所以重視品質與流行趨勢 3. 展店與購地不順 (缺少合作夥伴與政商關係的幫助) 應用印度市場省思 1. 為減少社會反彈‚ 也可以大量雇用在地員工 (傳統零售的反彈) 2. 在地採購‚ 加強與農民還有供應商的合作關係 3. 和政府建立關係‚ 同時著眼物流系統的建立以符合India Supply Chain Council 的政策推行與期待. 1. 印度的核心家庭數量還有平均所得也開始有逐年上升的趨勢
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INTRODUCTION Tata Steel Tata Steel Limited (NSE: TATASTEEL‚ BSE: 500470) (formerly Tata Iron and Steel Company Limited (TISCO)) is an Indian multinational steel-making company headquartered in Mumbai‚ Maharashtra‚ India‚ and a subsidiary of the Tata Group. It is the 12th-largest steel producing company in the world‚ with an annual crude steel capacity of 23.8 million tonnes‚ and the largest private-sector steel company in India measured by domestic production. Tata Steel has manufacturing operations
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sustainability Awards & Recognition Tata Steel’s sustainability mission “In a free enterprise‚ the community is not just another stakeholder‚ but is‚ in fact‚ the very purpose of its existence.” It is these words of Jamsetji Tata‚ Founder of Tata Steel that have shaped the Company’s culture of social responsibility. At Tata Steel‚ the benefits of wealth creation extend beyond the business‚ flowing into the communities in which the Company operates. Tata Steel’s approach to business has evolved
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Identify the Brand Elements | | 1. The brand we are working for is the global TATA brand. TATA Motors is a part of the TATA group and the use of the TATA name and trademark (logo) is governed by manuals‚ codes and agreements issued by TATA Sons. The use of the TATA brand defined in and regulated by TATA Brand Equity and Business Promotion Agreement. The TATA brand is a Corporate Brand. The soul of the Tata corporate brand has been expressed down the ages through an exceptional set of
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TATA –KISAN SANSAR The journey of Tata Kisan Sansar can well be described in three phases: Phase 1: Tata Kisan Kendra as a retailer of Agri-inputs Phase 2: Repositioning of Tata Kisan Kendra to Tata Kisan Sansar thereby considering TKS as a ‘seed to produce’ business. Phase 3: TKS as a solutions provider that helps farmer enhance his productivity and an agent that changes the face of Indian farming. Tata Chemicals Limited had first started with the objective of providing agri inputs to the
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rganizational tataA) What elements of the different motivation theories (Herzberg‚ Maslow‚ etc) might be relevant in this change process? Some of the changes that occurred at Biogen included a change of location‚ change in management and change in the distribution of roles of departments. Those who were most affected by these changes are the employees; because of the transition to a different country they had to make a tough decision‚ whether to move and keep their jobs or stay and quit. Herzberg
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master budgets assuming stable production is overproduction. In order to keep up the projected sales‚ Tata has to raise the production level from 3000 units to 3500 units. At the end of June‚ Tata already overproduces 3500 units (21‚000 – 17‚500). 3500 units of trailers will occupy the working capital about 630‚000 (=3500*30*6). See the third set of budget in this case. At the end of June‚ Tata still has to borrow the funds. These budgets hurt the financing department by requiring an increase in
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company is dedicated to providing laudable services to the stakeholders improve on the quality and as thrive for innovations and improvements constantly. BACKGROUND TATA steel is India’s largest integrated private sector steel company that started its corporate journey in the year 1907. Backed by captive iron ore and coalmines‚ Tata Steel runs state-of-the-art Cold Rolling Mill complex at Jamshedpur‚ Eastern India. The enterprise has undergone a modernization programme costing $2.3 billion‚ resulting
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