Assignment “Net Promoter Score: a strong indicator of loyalty and growth?” 2 Table of Content Page Introduction…………………………………………………………………………3 1 Main advantages of the NPS……………………………………………...4 1.1 1.2 1.3 2 Simple and understandable – the calculation of the NPS……...4 Simple categorization of the customer groups - …………………. application of the NPS……………………………………………...5 Motivating Change - customer-focused management by NPS...6 Main disadvantages of the NPS ................................
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downstairs. 2. My officical job description should be outlined on the volunteer task list which can be found in my final employability skills portfolio. However in my own words‚ as a surigical inpateint assistant‚ I am mainly responsible in assisting the staff members who work before and after surgery. This means preparing patients by having them wear the appropriate sugrical outfits (gowns) which can vary depending on their surgery‚ dealing with patients charts and pateints belongings. After surgery
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Have you ever known three people that have experienced major turning points in life? These three characters are Brian from Hatchet who faced loneliness and hunger‚ Moonshadow from Dragonwings who yearned for his father‚ and Rachel from Eleven who was surrounded by embarrassment. These three people are definitely victims of major turning points that changed their lives. Brian faced loneliness and hunger when he was stranded on a deserted island. For example loneliness and being less hopeful has
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The “value of time” according to transport economics refers to the opportunity cost of the time that voyager spend on their journey. In other words‚ it is the amount that a traveler would be willing to pay in order to save time‚ or the amount they would accept as compensation for lost time. It’s a known fact that one of the main reasons behind the transport improvements is the amount of time that travelers can save. Using a set of values of time‚ the economic benefits of a transport project can be
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The value of Time The value of time is limitless‚ it cannot be measured. The value of time arises from the fact that human life is short but he has to do a lot of works within the short span of time. Each work requires some time. If the work is not finished in time‚ it may not be finished at all. That explains why time is so valuable and it should not be lost for nothing. Tome goes on like the tide of a river and it never waits for anybody. Lost time can never be found again. Misuse of time
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humanities greatest accomplishment‚ however how we communicate can greatly affect the way we ’re understood‚ and how we understand others. Communication is a learned ability with many skills‚ which are programmed into us (for better or worse) by our parents‚ friends and all that we have contact with. These skills can be defined as listening‚ assertion and conflict resolution skills‚ and with all of these skills being used appropriately‚ we can bring down the barriers to communication‚ and put an end to
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turned up the murder weapon in two of the cases and files on Stewart’s computer that contained information on two more victims. Stewart was put on trial in the Fall of 2009. At trial‚ Stewart was represented by a public defense and James Careful testified against him. Careful related the entire March 14 conversation to the jury. After a three week trial‚ Stewart was found guilty of six counts of capital murder and was sentenced to death. He summarily appealed his sentence. Two months ago‚ the Arizona Supreme
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Consultant Scenario Paper and Presentation Learning Team A: Dominic Nakagawa‚ Marcy Melendrez‚ Leslie Hernandez‚ Liz Ragasa and William Kersey GEN 480 September 11th‚ 2014 Doctor Mike Rodrigues Consultant Scenario Paper and Presentation The Human Nature Project consulting firm’s mission is help underage women change their situations by giving them hope to transform their lives and no longer be victimized. A new way of life and a view of self-worth for the victims of underage prostitution to have
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Corporate Finance Question 3: Investment and financing decisions Vocabulary test. Explain the differences between: a. Real and financial assets. b. Capital budgeting and financing decisions c. Closely held and public corporations d. Limited and unlimited liability. Answer a. Financial assets‚ such as stocks or bank loans‚ are claims held by investors. Corporations sell financial assets to raise the cash to invest in real assets such as plant and equipment. Some real assets are intangible
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1 PROBABILISTIC APPROACHES: SCENARIO ANALYSIS‚ DECISION TREES AND SIMULATIONS In the last chapter‚ we examined ways in which we can adjust the value of a risky asset for its risk. Notwithstanding their popularity‚ all of the approaches share a common theme. The riskiness of an asset is encapsulated in one number – a higher discount rate‚ lower cash flows or a discount to the value – and the computation almost always requires us to make assumptions (often unrealistic) about the nature of risk
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