Customer support provision for the IT professional (7540-030) Assignment set up: This assignment is made up of five tasks • Task A – obtain support information. • Task B – assess customer feed back. • Task C – interpret trends. • Task D – provide remote technical support and coaching. • Task E – provide written user instructions for non-technical customers and to recommend suitable training courses and coaching sessions. Scenario You are employed by a company that provides a range
Premium Technical support Customer service Telephone exchange
Provide support for mobility (HSC 2002) Outcome 1 Understand the importance of mobility 1. define mobility Mobility is defined as‚ * being able to move or be moved freely and easily * the ability to move physically * The ability to move a part of the body 2. explain how different health conditions may affect and be affected by mobility No matter an individuals age‚ level of disability or infirmity it is important that everyone maintains some level of exercise. There are a vast range
Premium Exercise Wheelchair Muscle
TDA 2.1 Child and Young person Development All children develop uniquely‚ but there are milestones set as a general pattern of development for children to achieve certain goals at a certain point in their growth. These milestones help us recognise the differences between individuals against the norm. Holistic development sees each child even babies as a whole person as they develop physically‚ emotionally‚ intellectually‚ socially‚ morally‚ culturally and spiritually. The different
Premium Jean Piaget Child development Developmental psychology
Income Support Policies OCT 19‚ 2012 INCOME SUPPORT 2 Income Support Policies Today too many hardworking Americans are not making enough money to get by and are suffering drastically to make an honest living. Do to the collapse of the economy millions of people have lost their homes‚ jobs‚ and even their retirement savings. Many Americans
Premium Welfare Poverty Retirement
6.0 DECISION SUPPORT SYSTEMS A decision support system (DSS) is a computer-based information system that supports business or organizational decision-making activities. DSSs serve the management‚ operations‚ and planning levels of an organization and help to make decisions‚ which may be rapidly changing and not easily specified in advance. DSSs include knowledge-based systems. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information
Premium Decision support system Decision theory
selected personally beneficial outcomes of attending a support group including: (1) realizing that they were not alone with their concerns‚ problems‚ and pressures‚ (2) receiving encouragement and understanding; and (3) gaining the ability to understand and communicate personal feelings. Another project conducted by Toseland and his colleagues Rossiter & Labrecque‚ asked group members what the most helpful aspects of peer-led and professionally-led support groups (1989). The response was an appreciation
Premium Developmental psychology Psychology Childhood
Psychology 101 Marriage these days does not seem to last very long. Two months after his wedding‚ your friend Tom confides in you that he ’s unhappy in his marriage. He tells you that he and his wife seem to be fighting all the time‚ and nothing seems to get resolved. He tends to be very high-strung anyway(His friends call him "Type-A Tom") and now he feels like the stress of the constant bickering is affecting every aspect of his life‚ including his health. Since you ’re in a Psychology class
Premium Psychology Hypertension Sociology
Introduction 12 Angry Men is the captivating story of 12 jurors trying to solve a case of murder. All with different personalities‚ fights break out and disagreements occur. However in the end‚ a lesson is learnt for everyone. When the story begins‚ all the jurors are eager to convict the defendant‚ a young minority‚ on charges of murdering his father. Juror 8 is the lone dissenter. The jury’s deliberations go through a surprizing shift and one by one‚ the other 11 jurors feel compelled to re-examine
Premium Jury Verdict Not proven
4222-374 Promote active support OUTCOME 1 1. Compare the characteristics associated with active support and the hotel model in relation to an individual’s support. The hotel model is where support staff does things for people and they become observers in their own lives. Active support is a way of ensuring that people are able to engage and participate in their own support. Promote individuals independence making environments easy to maintain and comfortable for people. Support informed choices
Premium Reinforcement Person Individual
In Support of the Death Penalty Introduction From the ethical perspective of philosopher John Rawls who said that justice should be described as“ a fair system of arrangements; one that the parties can agree to without knowing how it will benefit them personally” ‚ the death penalty must be considered just and right as it creates a fair balance between the act that has been committed and the punishment that has been dealt (Williams 78). Rawls supports the
Premium Capital punishment Crime Human rights