| | | | | |2. |When a call is answered the staff can read through scripts and get | | |prompts on what information is needed.
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management and workers compensation. It includes some of the obligations under legislation however‚ to ensure that you comply with all relevant legislative requirements‚ reference must be made to the relevant acts and regulations. EMPLOYER GUIDE TO OHS IN THE ENTERTAINMENT INDUSTRY 2 What are Industry Standards? Industry Standards are developed by specific industry groups and usually provide practical advice and guidelines for controlling hazards and risks within a particular industry. This publication
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the line to take the call it is used to leave a message for the person you are calling. Call back Call back is used to redial an engaged telephone number or extension automatically when the line becomes available. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls‚ The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible
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The current legislation‚ guidelines‚ policies and procedures for safeguarding children and young people includes the following. The Children Act 1989 (legislation) – this act focus on safeguarding children and the duties of local authorities. It identifies the responsibility of parents and anyone working with children to ensure the safety and welfare of the child is paramount. Local Authority has a ‘duty to investigate when there is a reasonable cause to suspect that a child is suffering or likely
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Formatting Guidelines Based on the 6th Edition of the American Psychological Association (APA) Publication Style Manual This presentation aims to provide an overview of the American Psychological Association (APA) guidelines for formatting written papers. Students and faculty should refer to the Sixth edition of the “Publication Manual of the American Psychological Association” (2010) for specific formatting guidelines. This presentation was created by Prof. Steve Lopez and Prof. Ariel Gil
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P1‚ P2‚ M1 unit 20 health and social care LEGISLATION Health education has been described by the Joint Committee on Health and Education as the profession of educating people about health. This encompasses physical‚ social‚ emotional‚ intellectual‚ spiritual and environmental health. It is the principle where people as individuals or groups learn to behave in a way that is promoting‚ maintaining or restoring health. It can be defined as the process of providing information and advice and helping
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The Youth of the Nation: Lyndon Johnson and the National Youth Administration By: Cheryl Boswell HIST: 4133.01 Dr. Landdeck The Texas National Youth Administration (NYA) was remarkably unique for various reasons. Its success was attributed to the leadership of the state’s young director‚ twenty-seven year-old Lyndon Johnson. Despite reservations‚ for example Johnson’s young age compared to the other state directors‚ from many New Dealers and even President Franklin Roosevelt‚ Johnson able to
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provides the benefits of streamlining of operations‚ enhanced administration and control‚ improved response‚ cost control and improved profitability. The program can look after Inpatients‚ OPD patients‚ records‚ database treatments‚ status illness‚ and billings. A systematic approach to the way documents are managed‚ can transform your Hospital resources to its highest utility and advantage. System has Admin‚ Doctor‚ Nurse‚ Administration‚ Pharmacist‚ Laboratories and Patient modules.
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The Children Act 1989: This Act is an important piece of legislation due to its focus on safeguarding children and the duties of local authorities. It ensures that the welfare of children is paramount; it also identifies the responsibility of parents and of those who work with children to ensure the safety of the child. The UNCRC: This is an international human rights treaty which sets out the rights of all children to be treated equally. Under the treaty there is a list of rights to which every
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and young people Learning Outcome: 1.1 Title of outcome: Outline current legislation‚ guidelines‚ policies and procedures within own UK Home Nation affecting the safeguarding of children and young people Legislation is the term used to describe the laws or Acts and Statutes enacted by the UK Parliament. The UK government provides guidelines to organisations and individuals in England and Wales to inform them about how legislation enacted in Parliament should be interpreted and applied. Policy
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