themes in The Odyssey‚ but the most prominent theme Homer portrays in his epic poem is hospitality or Xenia. The act of Xenia was perhaps the most important Greek custom out of all because you see it being performed time and time again throughout Odysseus’ journey home. The Odyssey was about the twenty year long journey of King Odysseus return to Ithaca from battling in the Trojan War. The theme of hospitality is present not only while Odysseus is travelling from city to city‚ but also at his home
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The Modern Evolution of the Hospitality Industry Over the past thirty years‚ the hotel and restaurant industries have evolved at a rapid rate‚ with the hotel industry coming to maturity before its less capitalized cousin. Hotels use a wide range of data analytics to set rate‚ staffing levels‚ connect with their customers‚ and bring that unique attention required to obtain repeat customers. Restaurants behave more like hotels did before the 1990’s; by relying on their staff to remember regular
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An assignment on Analysing Tourism & Hospitality in Business Abstract Business environment in now a days is too competitive though in different countries tourism and hospitality industry is growing very fast. As a result‚ tourism and hospitality industry holds approximately 5 percent of total production in the world. Therefore‚ various association in tourism and hospitality are trying to grip largest market share and increasing their market place. UK hotel & tourism industry has been developing
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Service means the process aimed at meeting customer expectations‚ which is fundamentally based on the direct or indirect interaction of the customer and the supplier. The result of the service typically manifests itself in an intangible form. Service quality is a way to manage business processes in order to ensure total satisfaction to the customer on all levels (internal and external). It is an approach that leads to an increase of competitiveness‚ effectiveness and flexibility of the entire company
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Running head: Teamwork and Motivation | Teamwork and Motivation | | | Laura Franklin | 5/26/2013 | Strayer University Dr. STEPHANIE LYNCHESKI | Imagine that you are the owner of a small manufacturing company. Your company manufactures a commodity‚ widgets. Your widget is a clone of a nationally known widget. Your company’s widget‚ WooWoo‚ is less expensive and more readily available than the nationally known brand. Presently‚ the sales are high; however‚ there are many defects
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Work‚ Employment & Society http://wes.sagepub.com Employee experience of aesthetic labour in retail and hospitality Chris Warhurst and Dennis Nickson Work Employment Society 2007; 21; 103 DOI: 10.1177/0950017007073622 The online version of this article can be found at: http://wes.sagepub.com/cgi/content/abstract/21/1/103 Published by: http://www.sagepublications.com On behalf of: British Sociological Association Additional services and information for Work‚ Employment & Society can
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The Art of Design in the Hospitality Industry Abstract Interior design has only just recently become an essential part of the hospitality industry. It gives a sense of brand identity in some cases and in some cases‚ the design of a hotel may be the sole reason for choosing a certain hotel above others. Thanks to the internet and social media‚ it has become increasingly easy for customers to make known what they like and don’t. Design is an important factor when it comes to guests choosing
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Human Resource Management in Hospitality Industry One of the most important departments of any hotel staff is human resources management. Proper human resources management can be the difference between a really well run hotel and a poorly one hotel. The human resources manager can control almost the whole feeling and presence of the entire hotel. This makes the importance of human resources management for hotels very evident. Managing human resources in the hospitality industry presents special challenges
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The new system platform is designed for hospitality industry and offers a comprehensive and integrated suite of software‚ modern solutions based on cloud technologies and hardware. This system is also an excellent example of the use of integrated solutions technology and software owned by Oracle. Using the integrated technology and cloud environment‚ Oracle Hospitality brings unique technology package‚ software and scalability‚ helping customers by: • Overtaking
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Review of related literature According to Pizam’s article (1982)‚ the tourism and hospitality industry has been applauded by industrialized and developing countries for the number of jobs created. A large amount of position vacancy is generated within the tourism industry and the supported industries. As a labor-intensive industry‚ its contribution to employment is not only restricted to the area or country but it also provides those jobs to women‚ youngsters‚ unskilled‚ minorities and the socially
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