PAGODA.COM CASE STUDY WRITE UP July 14‚ 2012 Executive Summary Pagoda.com‚ an internet service provider‚ needs to make a decision as to whether or not the company should outsource its online help desk service to a firm in New Delhi‚ India. Pagoda.com caters to individual consumers and small businesses who require a high level of service and are willing to pay a premium for it. Pagoda.com offers state-of-the-art email applications and web building
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The Case of the Test Market Toss-up In this case‚ the top management put the new frozen dessert--- Sweet Dream on ice; however‚ the product manager felt it was not a correct decision and tried to persuade the top managers to reconsider. The company of Paradise Foods didn’t realize the threat on LaTreat and the opportunities on Sweet Dream. They didn’t embrace the concept of using analytical marketing research based on computer technologies as the premise of the right decision. The issues are:
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Executive Summary The case discusses the Royal Ahold’s the major events that led to the demise of a great European company. The case presents some of the key issues in the areas of leadership‚ strategy‚ audit and accounting fraud that resulted in their disaster. The case identifies the problems made by the management in selecting the improper growth strategy and incentive plan that encouraged unethical behaviour from the senior management. The events presented touch and highlight management
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90’s tech boom During the 90’s there were many advances in technology that completely changed the world‚ and without them we wouldn’t be anywhere close to where we are today. One of the biggest areas of advancement was in electronics. Many of the things that we own today come with “standard features” that were first implemented in the 90’s. Another area that saw rapid development was science. It was during this time period that cloning began to happen. The last category that made a huge leap forward
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Ge Lin Mini Case1 Something Went Sour at Parmalat Discussion Questions: Question 1 (1)When confirming cash balances held on deposits‚ the auditor should list as the “balance per bank” on the top of the bank reconciliation for each bank account from each bank that the client utilizes in the business. And a confirmation letter is to be sent by the auditor and received in the mail directly back from each bank at offices of the public accounting rim. (2)The auditor should observe the opening of the
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to stroke patients. There are a couple of legal and ethical issues of this case. First let’s look the physician. Mrs. Smith presented the clear signs and symptoms of TIA (Transient Ischemic Attack) which is called mini-stroke. First of all‚ the doctor failed to send the patient to emergency room to get CT scan‚ MRI and tPA (tissue Plasminogen Activator) if there is no contraindication. The doctor also failed to follow up Mrs. Smith result. The doctor
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Case Summary One: United Parcel Service Financial Statement Analysis Alexis Lusitana-Ruiz Point Loma Nazarene University Abstract “In July of 1999‚ United Parcel Service (UPS) surprised both Wall Street and Main Street with the announcement that‚ after more than 90 years as a private‚ employee-owned operation‚ it was planning an initial public offering that would transform “Big Brown” into a publicly traded company (Healy 2005)”. This paper reviews UPS against FedEx on financial statements‚ business
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Guidelines for your case write-up: What follows is a pretty exhaustive outline for case preparation. You are likely to work on plenty of cases while at Bocconi and may already have done so. I have found that this detailed outline steers students towards the right approach and outcome. A. Preparation 1. Read cases carefully and analyze all statistical data. It may be useful to read the case two‚ three or more times if necessary. Most cases are short‚ but loaded with relevant facts. 2. Determine
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General Guidelines for Case Write-up Why Cases? • Case studies contain real or hypothetical business situations. • Provide tools to effectively: -Apply theories to real business situations -Generate solutions to real business problems Steps to Complete a Case Report • Read the case carefully • Determine the main problem and any associated problems • Establish the important relevant facts • Analyze the situational factors (external‚ internal)
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BPTrends ▪ September 2011 UPS Case Study UPS Case Study: Inside Out Dawson Wood Business Process Manager UPS UPS was founded in 1907 in Seattle‚ Washington and is a large‚ pure-process company. Essentially‚ everything that UPS provides is process-as-a-product. Our 406‚000 employees working in 2‚750 operating facilities and 62‚000 retail access points must execute those processes flawlessly. The net result of our process focus is the daily movement of 15.1 million package and documents
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