CUSTOMER RELATIONSHIP MANAGEMENT In TELECOM INDUSTRY 1.INTRODUCTION The most successful companies are those that focus on delivering exceptional customer value through one of three value disciplines‚ while being satisfied with simply meeting industry standards in the other two areas. These disciplines are: Operational excellence‚ Product leadership‚ and Customer intimacy. 1. Operational Excellence Companies attempt to find a combination of price‚ quality and ease of purchase that
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Report on TELECOM LIVE PROJECT in INDIA Name: Ankit N Gandhi. Reg. No.: PGM08080905 The multimedia information release project of telecom industry Overview: After a high-speed development‚ the competition of China’s mobile telecom industry has moved from technology to the service. In recent years‚ with the mobile users increase by leaps and bounds‚the number of two operators user in the market show rising‚ but there are all show a tendency of serious slump in the value of ARPU (average
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200 words on the following‚ describing them: • What is GSM? What is CDMA? • What is ARPU/ AMPU in the Telecom context? • What is CHURN? 2) Who are the top 5 Mobile Operators (by number of subscribers) globally? 3) Name top two mobile operators in the following countries: |UK: |British Telecom |Cable & Wireless Worldwide | |Canada: |Rogers Communication Inc.
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08/01/2012 Packer Telecom This case talked about risk management. As a telecom company with high-speed development‚ Packer Telecom decided to use risk management to protect and promote itself. It wanted to not only enlarge market share but also reduced budget at the same time. The project manager developed a risk management template based on the risk management plans other companies used in the past. He tried to persuade the sponsor that the template would work well at Packer Telecom‚ but the sponsor
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companies have already moved into significantly higher value added segments such as mission- critical applications‚ development and support‚ product design‚ HR Management‚ knowledge process outsourcing for pharmaceutical companies and large complex projects. Software exports make up 20 % of India ’s total export revenue in 2003-04‚ up from 4.9 % in 1997.This figure is expected to go up to 44% of annual exports by 2010. Though India accounts for just about 3 % of the world market for information technology
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BASICS OF TELECOM TELECOM VERTICALS:- 1. IMPLEMENTATION OF TELECOM SYSTEM & TRANSMISSION SYSTEMS i) BTS(BASE TRANSEIVER SYATEM) ii) ALARM SYSTEM iii) BSC(BASE STATION CONTROLLER) iv) ANTENNA v) VARIOUS CARDS 2. POWER SYSTEM INSTALLATION i) DG(DIESEL GENERATOR) ii) MCB iii) PIU(POWER INTERPHASE UNIT) iv) SMPS v) RECTIFIERS vi) BATTERY BANK(24VOLT‚48VOLT) vii) POWER CARDS 3. OPERATION & MAINTAINANCE FOR TELECOM & INFRA SYSTEMS 4. RF VERTICALS i) RF SURVEY ii) RF PLANNING iii) NETWORK
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Opportunities……………………………. 7 13. Threats…………………………………….. 8 INTRODUCTION Nepal Doorsanchar Company Ltd. popularly known as Nepal Telecom is the largest telecommunication service provider in Nepal. The company was a monopoly until 2003‚ when the first private sector operator UTL started providing basic telephony services. The central office of Nepal Telecom is located at Bhadrakali Plaza‚ Kathmandu. It has branches‚ exchanges and other offices in 184 locations within the country. It is the
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GLOBE Telecom Inc. SM CITY Iloilo B. Aquino Avenue Mandurriao‚ Iloilo City 5000 TERMINATION OF MOBILE PLAN Account Number: 63735742 Mobile number: 9173109323 _____________________________________________________________________ Good day ! This letter is to authorize Antonette Joy Solinap to terminate my account in my mobile plan with the given mobile number and account number above with immediate effect.
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Benchmarking: An International Journal Emerald Article: Benchmarking of Indian mobile telecom operators using DEA with sensitivity analysis Vineeta Nigam‚ Tripta Thakur‚ V.K. Sethi‚ R.P. Singh Article information: To cite this document: Vineeta Nigam‚ Tripta Thakur‚ V.K. Sethi‚ R.P. Singh‚ (2012)‚"Benchmarking of Indian mobile telecom operators using DEA with sensitivity analysis"‚ Benchmarking: An International Journal‚ Vol. 19 Iss: 2 pp. 219 - 238 Permanent link to this document: http://dx
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USB Cable Analysis of the msrket strategies Anik Telecom established in Year 1996 and mainly focus on mobile phone chargers and mobile phone batteries‚ Inverter‚ IPS‚ UPS‚ AA‚ AAA Alakaline and Li-Ion Battery‚ Energy Saving Lamp‚ Electric Fan‚ Solar Home System and other Telecommunication Material and Equipment which used for various application‚ such as Mobile Phone‚ Household Applications. To establish a successful company Anik Telecom had to set a strong and clear stategy and those marketing
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