BA107 Make and receive telephone calls. 1.1- Describe the features of telephone systems and how to use them. On my own phone at work I have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so we can here the clients at the tone we want them weather
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Telephone systems have many different features this allows us to handle and manage calls in a professional manner within a business environment. Call holding- This allows you to place an active call on hold for the purpose of retrieving information about the caller or re-directing the caller to somebody who can deal with the enquiry. This also allows you to look for customer details‚ gives time to pass on the information to the correct person that can help the caller. Call Waiting- This function
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This unit is about making and receiving telephone calls and transferring calls‚ when necessary‚ in a business environment. 1- Understand how to make telephone calls. 1.1 Describe the different features of telephone systems and how to use them. Telephone systems have many different features this allows us to handle and manage calls in a professional manner. · Call holding- places a caller on hold so you can perform another task. This could be to locate paperwork‚ find
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Unit 107- Make and receive telephone calls Understand how to make telephone calls 1.1- Describe the features of telephone systems and how to use them. On my own phone at work o have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so
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Understand how to make telephone calls 1.1 - Describe the different features of telephone systems and how to use them Hold – so that you can hear them but they can’t hear you‚ for example if the person you rang asked a question and you didn’t know the answer‚ you would put them on hold to ask someone within the business. 1.2 - Give reasons for identifying the purpose of a call before making it To understand the purpose of the phone call will make it so that you know what you are talking
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* Vishal Patel TRANFORMATION OF TELEPHONES Modern man enjoys a number of wonderful gifts of science. The telephone is one of them. It is the quickest means of conveying messages from one place to another. After the invention of this instrument‚ man has conquered time and space. Our lives have become so busy in the new world and have no time for our family members and relatives. But this distance is not the end because the new technologies have changed our lives in many ways and have connected
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The Telephone “Before the telephone came to Magdaluna‚ Im Kaleem’s house was bustling at just about any time of day‚ especially at night‚ when its windows were brightly lit with three large oil lamps‚ and the loud voices of the men talking‚ laughing‚ and arguing could be heard in the street below—a reassuring‚ homey sound” Anwar F. Accawi (p. 46). It’s hard to imagine that a single device such as the telephone‚ albeit a breakthrough in technology‚ could change not only a person’s day to day
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In Anwar Accawi’s story “The Telephone” had a deep explanation of the importance of community. This essay reignited my feelings about the community I had back in Bangladesh. I used to live in a setting similar to Magdaluna’s. It was a neighborhood where everybody would know everybody else. If anybody would get sick‚ other people would come to see and wish him/her quick recovery. People tend to ignore sick people nowadays but there was a time when people would go visit their neighbors and extend their
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The Telephone By Alexander Graham Bell [pic] The invention of the telephone is the culmination of work done by many individuals‚ the history of which involves a collection of claims and counterclaims. The prerequisite for the development of the telephone goes back to the year 1833 were Carl Friedrich Gauß and Wilhelm Eduard Weber invented the electric transmission of signals in Göttingen which set the fundamental basis for the technology that was used in all inventions
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ASSIGNMENT SUBJECT – ENGLISH TOPIC – TELEPHONE COMMUNICATION SUBMITTED TO – SARITHA MISS SUBMITTED BY – ARIF ASHRAF S1 B.COM TAXATION DATE- 1-9-2014 About Telephone Communication Telephone communication is the transmission of information‚ over significant distances using a phone. Telephones are a point-to-point communication scheme whose most basic function is to allow two people separated by large distances to talk to each other. It is one of the most general
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