Salem Telephone Company 1. With respect to the revenue hours the expenses‚ power and operations: hourly personnel are the variable expenses. Rent‚ custodial services‚ Computer leases‚ Maintenance‚ Depreciation‚ Salaried staff‚ administration‚ sales‚ sales promotions‚ corporate services and systems development and maintenance expenses can be treated as fixed costs. 2. Costs per revenue hours for the Variable expenses power and operations hourly personnel are as follows Expenses | Jan
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The Nigerian poet Wole Soyinka uses the poem the telephone conversation to express the apathy one‚ particularly the black has‚ against Apartheid. Through an ironical dialogue over the telephone the poet criticizes the strong feeling of hatred that has arisen due to racial discrimination. The poem starts on a mild note where the poet negotiates the renting of an apartment with the landlady over the telephone. They were agreeable on the ‘price’ the ‘location’ and privacy. The price was ‘reasonable’
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How does J.B.Priestley use dramatic irony and entrances and exits to create the dramatic tension in the play ’An Inspector Calls’? In this essay I am going to write about how J.B.Priestely used dramatic irony and entrances and exits to create dramatic tension. I will tell you what dramatic irony is and how it is used in the story ’An Inspector Calls’. In addition how Priestley uses entrances and exits to create tension as well. The play is set in 1912 but actually written in 1945‚ which created
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not be heard correctly. Noise can interfere with communication when a person is giving telephone numbers or any personal information and the environment is full of people having a conversation that has nothing to do with what is going on at that time. Manager and reduce this problem by not allowing personnel to have ideal conversations at the front desk or an any area in an office that telephone calls are received and information has to received or given. 2. How are electronic communication
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The Generation Gap The Younger Generation • In the play‚ the younger generation (Eric and Sheila) show that they are capable of change. They express sympathy for the strikers in act 1 an idea which horrifies Birling‚ who can only think of production costs and ignores the human side of the issue. They also show greater sympathy for Eva Smith. Through the play they are honest about their actions and refuse to go ac on what they have learnt. The young are honest and admit their faults. Eric refuses
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we use to keep track of the time me and my colleagues spend on call and the type of enquiry it is)‚ this way I can ensure that no Customer Advice calls will be lost as I will be readily available to answer any calls that come through. Being the first point of contact‚ it is very important that I sound positive and friendly every time I answer the telephone as first impressions are lasting impressions. Generally‚ I answer the telephone with “Good morning‚ National Extension College‚ how can I help
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– Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. Answerphone It enables caller to leave voice messages. Also I can play back the left messages at any time until it’s deleted. It usually used when the business has a lot of calls and there is no available person to answer the calls. It often used at out of office hours
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Problems arise from the case: Recently‚ India dominates the call center employment in Asia. Expansion of call center in India may bring economic opportunity but it faces some kinds of problems which are figure out from this case are given below: * The Indian call center industry may be large but it far from stable. * The wages are very low comparatively with USA‚ Australia and others European countries. * For non-Indian or non-English speaking clients outsourcing of interactive service
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many toys scattered on the floor during the play time. At that time‚ she was playing with her two little Barbie dolls. When she was carrying and playing with the dolls happily‚ suddenly she shouted‚ “Oh no! My two little babies are sick. I have to call the doctor!” Then‚ she picked up the toy phone besides her and started to dial the numbers. She talked to herself‚ “The doctor number is 465978” by pressing the numbers on the phone. She started to pretend to talk to the doctor‚ “Hello‚ doctor? My
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chose this topic because we are greatly interested in such field. The group is curious as to why the rate of turnover in the call center agency is high and what is the effect of this to the call center organizations. Why do these employees leave their jobs as call center agents? Is it because of the unjust compensation that these call centers are providing or is it because call center agents in general are not happy with what they do? We can draw many conclusions but at the end of the day‚ conducting
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