electronic communication. Today‚ organizations interact differently with their various stakeholders – board members‚ employees‚ customers and suppliers – depending on the nature of the message‚ the goals‚ and the strengths of the available tools‚ such as telephone‚ e-mail‚ fax‚ voice mail and text messages. One of the major advantages of electronic communication is that it lets you combine numerous types of media – text‚ graphics‚ sound and video – into a single message. In this chapter‚ we will discuss the
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Computer- Used to store and retrieve data‚ internet searches‚ emailing‚ word processing‚ presentations. Photocopier – Used to copy documents‚ scan and send to a shared drive or an email address. Telephone – Answer calls from tenants‚ mute calls so the caller can’t hear anything‚ transfer calls to necessary colleagues. Printer – Used to print documents from pc‚ in colour or black and white‚ double sided. Fax machine – Used to send a document to another fax machine instantly‚ used when
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“Do what you do so well‚ that they will want to see it again and bring their friends” ~ Walt Disney (Film producer and entrepreneur) Topic Five: Dealing with Customers and Clients Customer service is the process of being of help or assistance to customers. This topic would mainly cover how organizations must cater for their customers’ needs by making them feel comfortable and respected and by anticipating and meeting their needs for information and action efficiently and courteously. Objectives:
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Cell Phone Usage in Restaurants Cellular phones are considered a necessary evil in today’s society. It helps us keep in touch with our loved ones at a moment’s notice even when a regular telephone is unavailable. The technologies packed into the instrument no longer than a cigarette and as thin as a calling card allows anybody to telecommute and keep up in touch with all our business associates on 24 hours a day‚ 7 days a week basis. It is because of this constant connectivity that the dynamics
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by 2010. • Telecommunication remains an important part of the world economy and the telecommunication industry’s revenue has been placed at just under 3% of the gross world product. • Mobile phones have had a significant impact on telephone networks. Mobile phone subscriptions now outnumber fixed-line subscriptions in many markets. Sales of mobile phones in 2005 totaled 816.6 million with that figure being almost equally shared amongst the markets of Asia/Pacific (204 m)‚ Western Europe
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The mobile phone—world’s best invention On 10th of March‚ 1876 Alexander Graham Bell transmitted the first speech using electricity. From that day forward‚ the telephone system changed every aspect of life. Although it did not immediately change the world‚ it set communication on a path that would change the future of communication. Mobile phones appeared in the early 1980’s and today there are millions in use. Today‚ mobile phones do much more than just allow for voice conversation‚ mobile phones
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The Advancement of Telephone Mini Varghese Telephone There have been much advancement in technology that has made significant impacts on society and the way things are done. One of them is the invention of telephone. The invention of the telephone is the most remarkable innovation in the history of mankind. The invention of telephone is related to many other inventions like the transmission of sound through electricity by Johann Philipp Reis‚ a German scientist. According to Gorman‚ M. (1994)
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BCOM 3950 Persuasive Presentation Outline I. Introduction a. You might be wondering‚ what is VoIP? Voice over Internet Protocol is a technology that allows telephone calls to be made over computer networks like the Internet. b. The number of worldwide VoIP users is expected to surpass 300 million by 2014. c. VOIP has proven itself a worthy technological advance that will continue to re-shape the calling landscape in coming years. Today I am going to tell you the how VoIP
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TELECOMMUNICATION A Gower telephone‚ at the Musée des Arts et Métiers in Paris Telecommunication is the transmission of messages‚ over significant distances‚ for the purpose of communication. In earlier times‚ telecommunications involved the use of visual signals‚ such as smoke‚ semaphore telegraphs‚ signal flags‚ and optical heliographs‚ or audio messages via coded drumbeats‚ lung-blown horns‚ or sent by loud whistles‚ for example. In the modern age of electricity and electronics‚ telecommunications
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The Prestige Telephone Company 2- Assume that the total expenses are around the average of $ 231‚000. (By observing first three months’ results) If the total expenses are $ 231‚000 than the total revenue should be $ 231‚000 at the Break-Even Point. On the other hand if the company demand for service will be 205 hours ‚ which means company sales revenue will be $ 82‚000 (as the Public Service Commission’s restrictions says)‚ and the other revenues in the commercial sales assume that around
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