Universität Potsdam Philosophische Fakultät Institut für Anglistik und Amerikanistik Seminar: Analysing Conversation Wintersemester 2011/2012 Test Paper Transcript B 1. Analysis of generic text structure and function | Global Organisation | Generic Structure and Communicative Function | Lexical and Grammatical Means | 1 Les: Oh hello2 (0.2)3 Les: Is uh Mister Bathgate the:re?4 (0.7) | Opening Phasegreetingreason for call is the wish of speaking to Bat‚ here it
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BIO/GEO 353 - Marine Ecology - Spring 2013 – Syllabus and Course Description Note: The course web site is NOT on Blackboard. The URL is: http://life.bio.sunysb.edu/marinebio/bio353 For general information‚ consult the university academic calendar for spring. All downloadable exercises and assignments will be obtained from this URL. There will be no paper handed out in class after this syllabus. Please note: The powerpoint notes are not complete course notes and you cannot study only from
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English 131 W 2010. Jan. 28 Genre Conversation Although genre is commonly regarded as a tool for conventional assortment‚ it is necessary to recognize that a genre is not defined by its formal features‚ but by its situational factors. The contextual identification of a genre is highlighted by Carolyn Miller‚ who describes genres as the “typified rhetorical ways of acting in recurring situations” (qtd. in Bawarshi 7). The word “situation” is crucial in her definition because writing results
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William Plomer has written a fine article on not answering the telephone‚ in which he discusses the impact of telephone‚ typewriter and car on his mind. He used them reluctantly and was eager to avoid them as much as possible. When he often said he was not available on the telephone‚ people said it was inconvenient‚ unbelievable and foolish and called him mad. Plomer does not think that phone is essential because he can eat‚ breathe‚ sleep and play without it. It creates unnecessary anxiety‚ suspense
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Formal Conversation Using Formal Language Christine: Good afternoon‚ Joseph. Joseph: Good afternoon‚ Christine. Christine: Did your assistant leave you a note that I will be having a short talk with you regarding our new project? Joseph: Yes‚ and by the way thank you for having me as a part of our new project. I’m looking forward for today’s meeting with you since my secretary told me that you’ll be having a short talk with me after lunch. Christine: It’s my pleasure as well for working
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Difficult Conversations By Justin Pinkerman If you’ve ever had to fire someone‚ reject a request for a raise‚ or give a negative performance review‚ then you have firsthand knowledge of the stresses surrounding difficult conversations. These conversations are filled with tension‚ tend to be emotional‚ and threaten to blow up if the wrong words are chosen. Anticipating the unpleasantness‚ we are tempted to handle them indirectly or avoid them altogether. However‚ as author Holly Weeks writes‚
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Crucial Conversations: Tools for Talking When Stakes are High Crucial Conversations: Tools for Talking When Stakes are High discusses how to handle disagreements and high-stakes communication. It is written on the premise that when you are stuck in any situation–whether it’s at home or work–there is a crucial conversation keeping you from accomplishing the desired results. If you can learn to speak up in these crucial moments effectively‚ then you can accomplish the results you are after. The
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two rings or less conveys efficiency and willingness to serve. And‚ by answering with a simple “Thank you for calling Software Industries” express appreciation to the client and proper courtesy titles are very important to maintain throughout the conversation as well. Maintaining a smile even over the phone is also important if I were to be mad or feeling stressed out it would be evident through my voice tones but by smiling it eases the client and lets me feel that I am willing to assist them
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PRESTIGE TELEPHONE COMPANY 1.Identify the costs that are relevant to the analysis to discontinue Prestige Data Services: Relevant costs in the analysis by Prestige Telephone Company decision to discontinue Prestige Data Services include: fixed costs which must be absorbed by the parent company (Prestige Telephone) upon shutdown; outstanding Prestige Data Services debts; costs of retraining retained employees; costs associated with outsourcing data services previously provided by Prestige Data
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Salem Telephone Company-Case Study Peter Flores‚ President of Salem Telephone Company‚ believes that a computer subsidiary company (Salem Data Services) appears to be unprofitable. And because of this‚ he must decide and determine whether it is actually unprofitable and consider whether changes in prices or promotion might improve profitability by using the Break-Even point analysis. But before we come out to any solutions‚ we must discuss Salem Data Services accounting report
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