4. Gherao. Gherao in Hindi means to surround. Workers may gherao the members of management by blocking their exits and forcing them to stay inside their cabins just like prisoners. The main object of gherao is to inflict physical and mental torture to the person being gheraoed and hence this weapon disturbs the industrial peace to a great extent. Gheraos have been criticised on both legal and moral grounds. Legally gheraos amount to imposing wrongful restraints on the freedom of some persons to
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OCR Unit number: 107 The Learner will: 1.Understand how to make telephone calls. 1.2 Give reasons for identifying the purpose of a call before making it. To not waste time‚ so you are aware what information you need and are therefore able to ask the right questions. It is also important as you will sound professional and organised‚ which will reflect well upon the company you work for. It may be a good idea to have a checklist written down of all you need to know‚ this
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Telephone Consumer Protection Act Has your family time or evening dinner ever been interrupted by a call from a telemarketer? If so‚ you’re not alone. The Telephone Consumer Protection Act was first passed by congress in 1991 in response to consumer concerns about the growing number of unsolicited telephone marketing calls to their homes and the increasing use of automated and prerecorded messages. (Unwanted) Signed into law by President Bush as Public Law 102-243‚ the Telephone Consumer Protection
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TELEPHONE One of the greatest life changing inventions was the telephone. Electronic communication first began with the telegraph that allowed simple sentences to be tapped out over a telegraph line. In 1873‚ Alexander Graham Bell‚ along with Thomas Watson‚ an electrician helping Bell‚ began experimenting with a “harmonic telegraph” which he hoped would allow multiple communications to be transmitted simultaneously over the same pair of telegraph wires. By 1874 he was also working on a method
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Jerome: Good Morning‚ Marciano‚ this is Jerome speaking. Vincent: Good morning‚ May I please speak to the manager of the restaurant? Jerome: Yes I am. How can I help you today? Vincent: Hello Jerome. My name is Vincent. I’m calling from Awesome Creative. We’re a strategic marketing firm that does branding and web design. Do you have a couple of minutes to talk to me about your marketing needs. Jerome: Well‚ I’m working with a few different firms right now‚ some of which do web design and branding
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The Telephone Conversation by Wole Soyinka The Nigerian playwright Wole Soyinka (born 1935) was one of the few African writers to denounce the slogan of Negritude as a tool of autocracy. He also was the first black African to be awarded the Nobel Prize in Literature. Wole Soyinka was born July 13‚ 1934 in Abeokuta a village on the banks of the River Ogun in the western area of Nigeria. His mother was a Christian convert so devout that he nicknamed her "Wild Christian" and he father was the scholarly
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Bernasor‚ Mariez Tan JULY 25‚ 2013 BS TOURISM III-2 TOUR 5 REACTION ESSAY: 8 TELEPHONE ETIQUETTE TIPS Honestly‚ I seem to have lack of good manners when talking on the telephone especially when an unknown number calls me. When I read that article‚ I would like to say that‚ that awakens me to check out and do so. Good phone manners are nice thing. It’s very essential to respond positively toward someone who is polite and friendly. And I think everyone should practice all of these
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Communication Systems 8th lecture Chair of Communication Systems Department of Applied Sciences University of Freiburg 2006 1 | 54 Communication Systems Administrative stuff ● Lecture on 13.06 might be called off. Please check the webpage before the lecture. ● 06.06‚ 08.06‚ 15.06 are holidays‚ no lecture‚ no practical. ● Next practical course is on 22.06‚ in RZ basement -101. 2 | 54 Communication Systems Last lectures ● We started with rather modern communication technologies and introduced
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Make and Receive Telephone Calls This unit is about making and receiving telephone calls and transferring calls‚ when necessary‚ in a business environment. 1- Understand how to make telephone calls. 1.1 Describe the different features of telephone systems and how to use them. Telephone systems have many different features this allows us to handle and manage calls in a professional manner. • Call holding- places a caller on hold so you can perform another task. This could be to locate paperwork
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How We Make a Telephone Call 1. A Formal Telephone Call A: Hello‚ is this PSU Surathani Campus? B: Yes‚ that’s right A: Could I speak to Mr. Anan‚ please B: Yes‚ who’s speaking‚ please? A: My name is Thomas Smith B: Just a moment please‚ Mr. Smith A: Thank you 2. A Wrong Number A: Hello‚ Is Mr. Smith there‚ please? B: I’m very sorry there is no Mr. Smith here. You probably dialed the wrong number A: Is this 573-1253 B: No‚ this is 573-1235 A: I am very
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