Background Headquartered in Texas‚ Teletech Corporation operates under two main business segments: the Telecommunications Services segment‚ providing various telephone services to business and residential customers and the Products & Systems segment‚ which manufactures computing and telecommunications equipment. In late 2005‚ the Securities & Exchange Commission revealed that billionaire Victor Yossarian acquired a 10% stake in Teletech and demanded two seats on the board of directors. He felt
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Teletech Corporation Background of the case Victor Yoarian‚ a reclusive billionaire had acquired a 10 percent stake of a telecommunications company named Teletech Corporation and has demnded two seats on the firm’s board of directors. Headquartered in Dallas‚ Texas defines itself as a “provider of integrated information movement and management.” The firm had two main business segments: Telecommunications Services‚ which provides long-distance‚ local and cellular telephone service to business
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Teletech Corporation 1996 Teletech Corporations has headquartered in Dallas‚ Texas‚ defined itself as a "provider of integrated information movement and management. The firm had two main business segments: The Telecommunication Services and the manufacture of computing and telecommunications equipment named‚ Product and Systems. Margareth Weston‚ a Teletech chief financial officer‚ learned of Yosarrian’s letter in January 1996. Margareth organized a team immediately of lawyers and finance
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Commentators opinion about Teletech Corp. is that “there is no way to have a hostile takeover in this sector‚ but for the Teletech Corp. there are many reasons to try.” Teletech Corp. has two major business segments‚ Telecommunication Services and both Product and System Manufacturing make up the other segment we will analyze. The ROC of both the segments combined for a firm Return on Capital of 9.58%. In addition to this‚ the company is expecting a decrease in revenue in both segments. Margret Weston and
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Introduction The Teletech Corporation is a “provider of integrated information movement and management”‚ as it defined itself. It had two main business segments: the first one was Telecommunications Services‚ which provided long-distance‚ local‚ and cellular telephone service‚ accounted for 75% of the market value of the firm; the second one was the Products and Systems segment‚ which produced computing and telecommunications equipment‚ accounted for other 25% of the market value of the firm. The
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Case Study 3: Estimating the Cost of Capital 1. Currently Teletech Corporation (TC) uses a single hurdle rate for both their Telecommunications Services (TS) and Products and Services (P&S) divisions. This hurdle rate obtained by an estimate of TC Weighted Average Cost of Capital (WACC)‚ which is calculated at 9.3%. When analyzing critically at this point‚ TS is underperforming with a return on capital (ROC) of 9.1%‚ whereas‚ P&S segment is well over the required rate of return as it is gaining a
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FENGYUAN LIU 15929173 TAO WANG 16348171 XU HAN 15930331 1. What is going right with this business? Based on analysis in EXHIBIT1&2‚ the revenue of Horniman Horticulture grows steady and strong. Revenue growth ratio rose from2.9% in 2002 to 15.5% in 2005‚ which was much higher than the benchmark. Gross profit in 2005 was $545‚400 which was much higher than $470‚500 in 2004. In 2005‚ the return on assets was 5.1%‚ which was nearly twice higher than benchmark. The return on capital
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I. Summary: The Teletech Corporation is a U.S company that provides integrated information movement and management. It has two main business divisions‚ which are The Telecommunication Services‚ and The Products and Systems. In Telecommunication Services division‚ it primarily provided many kinds of phone service to business and residential customers. In fact‚ it performed a network for 7 million customer lines throughout Southwest and Midwest. The division archived an increasing average rate of 3%
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Statement of Problem Teletech Corporation’s CFO‚ Margaret Weston needs to decide three things. (1) What are the appropriate hurdle rates for each segment of their business? (2) Is the Products and Systems segment underperforming? And (3) How should Teletech respond to the raider Victor Yossarian? Facts and Assumptions Teletech Corporation has two distinct business segments‚ the more established Telecommunications Services segment‚ and the recently added Products and Systems segment. These two business
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How does Teletech currently use the hurdle rate? Teletech currently uses the hurdle rate in the assessment of the firm’s economic profit and NPV. The rate is based on an estimate of Teletech’s WACC. Currently‚ the hurdle rate for Teletech is 10.407%‚ using data in Figure 1. The case rounds this number to 10.41% 2. What are the segment WACCs for Teletech? What assumptions do you have to make to do these calculations? Using the data in Figure 1‚ we can calculate the WACC for the Telecom
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