Planning Florin Andrei Stancu ID: 20698 KFC Case Study Introduction KFC (Kentucky Fried Chicken) is one of the most popular and widely spread fast food chain spread across various countries. KFC has established in market as a specialist in fried chicken. Headquartered in Louisville‚ Kentucky‚ US‚ KFC today is world’s second largest fast food chain after McDonalds with presence in several countries. As of December 2012‚ KFC had more than 18‚000 outlets spread across
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have breakfast meal for customer. Sometimes‚ they will do some promote to push off a new hamburger or new taste of fries. These new products are only available on promotion period. KFC KFC’s products are mainly are chicken. They offer different type of set meal for customer to choose. The set meal will include a main principal food‚ snake and soft drink. For the principal food are hamburger or chicken wings. And they have some special set meal is for 3 to 4 people. These meals are a little bit different
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QUALITY AND CUSTOMER SATISFACTION IN KFC CHAINSTORES The purpose of this study is investigating the service quality of KFC chain stores and how the service quality affect customer satisfaction based on the theory of “service quality” and “customer satisfaction” and the Customer satisfaction survey in website: talktokfc.com. We do the literature reviewson some important concepts to make clearer about the service quality and the level of customer satisfaction in KFC chain stores in order to develop and
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secret recipe for cooking chicken. Sanders developed a secret recipe for cooking chicken. 2008 The Colonel has a new look. KFC updates one of the most recognized‚ respected and beloved brand icons with a new logo. 2009 KFC introduces Kentucky Grilled Chicken™ - a better-for-you option for health conscious consumers who love the flavor of KFC. Statement of the Problem Should KFC penetrate the Chinese market and established its first ever restaurant in mainland China‚ the world’s most populous country
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situation based on the remote and industry environment. This is because it enables a firm to sustain competitive advantages and gain market share even thought the industry is unattractive. This report is regarding the internal and external analysis of KFC (Malaysia) Holding Bhd which includes their unique resources‚ core competencies‚ strategic issues and etc. This report will show us an in-depth view on current situation and issue of the fast food industry. 2.0 REMOTE
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Table of Content Page 1.0 KFC Background……………………………..…………………......… 3 2.0 KFC Current Concept and Practice ………...……………………...….. 3 3.0 KFC Marketing Mix (7Ps) ………………………………..……..…….. 4 3.1 Product and Service ……………….………………………………… 4 3.2 Price………………………………………………………..………… 4-5 3.3 Place…….………………………….………………………………… 5 3.4 Promotion.……………………………………………………………
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Executive Summary Kentucky Fried Chicken (KFC) Malaysia is a major Quick Service Restaurant (QSR) operator in Malaysia and has been established for just over 20 years now. It serves mainly chicken related items‚ but offers side dishes to its consumers as well. Lately‚ more and more Malaysians have been opting for a healthier eating diet as a large number of them have become more health conscious. This has opened the door for KFC’s main competitors‚ such as McDonald’s‚ to come out with a new range
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and current driver’s license Customer Service Team Members KFC Team Member Job Description As a Team Member at KFC‚ the main job responsibility is to interact with customers. Team Members are basically in the front line since they will be the one welcoming and serving the customers. Team Members can be assigned to the dining area or in the kitchen depending on the judgment of the store manager and the skills of the person. KFC provides the initial training for new applicants so there’s no need
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History and Background KFC also known as Kentucky Fried Chicken is a chain of fast food restaurants based in Louisville‚ Kentucky. KFC primarily sells chicken pieces‚ wraps‚ salads and sandwiches. While its primary focus is fried chicken‚ KFC also offers a line of roasted chicken products‚ side dishes and desserts. KFC is currently one of the largest businesses of the global food service industry. KFC is founded by Colonel Harland Sanders. Sanders passed through several professions
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Marketing mix of KFC: Kentucky Fried Chicken Corporation‚ popularly known as the KFC Corporation is the world’s most leading and popular chicken restaurant chain. The firm is based in Louisville in Kentucky. The firm is part of the Yum! Brands‚ the largest system restaurant company in the world with presence in more 36‚000 locations around the world. Product of KFC: The main product of KFC is the fried chicken in its various varieties like flavors & snacks‚ plated meals‚ sandwiches and sides
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