TESCO The actual and potential impact of information on the strategic direction of the organisation. EXECUTIVE SUMMARY This report discusses the actual and potential impact of information on the strategic direction of Tesco‚ a food and grocery retailer. This report also analyse the important of customer in Tesco and how they use Clubcard to earn customer loyalty. Tesco is the UK ’s largest grocer and they not only offer fresh food and chilled meals but also increased sales in the non-food sector
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Tesco Tesco plc is a global grocery and general merchandising retailer headquartered in Cheshunt‚ United Kingdom. It is the second-largest retailer in the world measured by profits. It has stores in 14 countries across Asia‚ Europe and North America and is the grocery market leader in the UK (where it has a market share of around 30%)‚ Malaysia and Thailand. Tesco’s mission statement is to create value for customers to earn their lifetime loyalty. Its aims and objectives are • To be a successful
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Contents Abstract 3 Introduction 4 Evolution of Corporate Governance in United States 4 A Case Study - Tesco PLC Company 5 Agency Theory 7 Stakeholder Theory 8 Corporate Governance issues in Tesco Company 8 Conclusion 9 References 11 Abstract Corporate governance is an essential part of every organisation and is defined as a set of rules‚ techniques and practices by which a company is coordinated and controlled according to aims and goals of the Organisation. Corporate governance basically
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Tesco Customer service Customer service is the most important aspect of any business. Without an adequate relationship with its consumer base‚ a company is at an enormous disadvantage. Today’s world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive‚ however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitors
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References: * Potter‚ Mark (16 February 2011). "Tesco to outpace growth at global rivals – study". Reuters. Retrieved 25 February 2011. * Finch‚ Julia (2 February 2010). "Tesco opens its first zero carbon store".The Guardian (UK). Retrieved 1 September 2010. * O ’Grady‚ Sean (16 December 2001). "Shirley Porter: Rich‚ flashy and corrupt with it. She ’s nothing like a Dame". The Independent (London). Retrieved 13 December 2009. * Harvey‚ Oliver (9 May 2007). "TESCO kills of Well St Market". The Sun(London)
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manufacturer Intel the train operator Scotrail the food etc. retailer Tesco the book shop retailer John Smiths {draw:frame} Group Members: Bushra Yaseen Naureen Ruftaj Mahmood Ali Suhaib Hussain Baluch Submitted to: Sushil Mohan Dated: 26/February/2010 {pcut:paragraph_to_cut} Introduction: The assignment aims to apply the PEST analysis for TESCO (a British international grocery and general merchandising retail chain) if they
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Steven J. Taylor and Robert Bogdan (1998)‚ Introduction to Qualitative Research Methods: a Guidebook and Resource‚ Third Edition‚ John Wiley & Sons‚ Inc: New York. P 3-23 47 50. Tesco PLC Company (2010)‚ Company Profile‚ Available from: http://uk.finance.yahoo.com/q/pr?s=tsco.l [Accessed on 10 May 2010] 51 52. Tesco PLC (2010)‚ Datamoniter‚ Available from: http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?vid=3&hid=105&sid=2a967094-9587-45c5-a65d-ec08313f54ab%40sessionmgr110 [Accessed
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Case Study – Tesco as a TNC Tesco can be considered a TNC as it currently operates in 13 countries with 6‚351 shops open worldwide. Of these‚ 2‚975 were based in the UK. Tesco is currently the largest supermarket in the UK with Tesco now has branched out from just supplying food to also providing other services such as clothes‚ technology devices‚ furniture and banking. This initiative has helped Tesco to dominate the market in multiple areas. The company can now offer for example cheap phone
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4 2.2.1. Definition 4 2.2.2. Discussion 4 2.2.3. Limitation 4 2.3. The Positioning School 5 2.3.1. Definition 5 2.3.2. Discussion 5 2.3.3. Limitation 5 3. Whittington - school of strategies 6 4. Global Retail Strategic Decision 7 4.1. Tesco Strategy overview 7 4.2. Porter ’s Five Force 8 4.2.1. Discussion 8 4.2.2. Challenges 9 4.3. Porter Diamond strategy 9 4.3.1. Discussion 9 4.3.2. Challenges 9 4.4. Porter ’s Generic Strategies 10 4.4.1. Discussion 10 4.4.2. Challenges 10
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Tesco communicate with their customers through a variety of ways. Mobile communications is one of the ways in which Tesco communicate with their customers. This technology is brand new but it does not mean that it is not as important as other technologies that help big companies such as Tesco. Today’s mobile marketing applications such as ‘’Tesco club card app’ it helps customers keep us with their points that they’ve gained though shopping & it lets you know of the latest offers that the store
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