Organizational Resources In the case study‚ it illustrates different kind of organizational resource‚ including human resources‚ financial resources‚ physical resources‚ general organizational resources‚ and organizational knowledge and learning. Human Resources Shangri-La invests heavily in training in the past. It puts a lot of resource to modest in their performances and provides the best services to customers with kind attitude. Its training programmers emphasize service attitudes‚ organizational
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been a place where people from all status and spheres could have their moments in accommodation. Hotel The word hotel can be defined as public place which provides lodging and boarding to the genuine customer’s are payment it is regarded as a commercial catering established that provides the facility of food and beverage along with accommodation and entertainment. British law has defined ‘hotel’ or ‘Inn’ as a place where a beneficed travelers can receive food and shelter provided he is in position
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sources used A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone‚ an alarm clock‚ a television‚ a safe‚
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1.1 BACKGROUND DESCRIPTION Hotel like any other business opens up socio-economic opportunities for both owner and customer An online hotel reservation system is a web based software that gives an easy opportunity for customers to book for all what is suitable for them before they lodge in to a hotel. The suitabilities include rooms‚ food‚ car rentals‚ car park‚ conference rooms‚ boutique etc. Hotel reservations systems‚ commonly known as a central reservation system (CRS) are a computerized system
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which manifest on every street corner‚ lush field and quiet beach. Without doubt the main attraction in Goa has to be its beaches. During the winter‚ masses of European tourists descend on its resorts as the summer destinations back home begin to cool down. But it’s not just about the beaches - there are plenty of other attractions. Goa is beautifully unspoilt (like Spain was some 35 years ago) with sandy beaches that are dotted with beach shacks serving fabulous food - all the more remarkable considering
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` CUSTOMER CARE AND CUSTOMER SATISFACTION IN HOTELS A CASE STUDY OF SHERATON HOTEL BY NATUHWERA CHRISTINE 07/U/13737/EXT SUPERVISOR: MR. TIBAINGANA ANTHONY A RESEARCH REPORT SUBMITTED TO MAKERERE UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF A DEGREE OF BACHELOR OF COMMERCE JULY 2011 DECLARATION I‚ Natuhwera Christine hereby declare that customer care and customer satisfaction in hotels is entirely my own original work and has never been presented
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white fluffy clouds that go on forever..The sweet breeze and the smell of salt in the air make the day smell new and fresh..Sea oats that blow in the wind as if they are telling a secret that has been kept for years..Blue waves that crash against the beach making the sand crumble between my toes..Crabs running everywhere.. Then I see it..a blue house..with its paint starting to fade from the hot sun..pink shutters that storms have almost destroyed..but the house still looks amazing sitting there facing
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A1: The Beach Carrier is a new product concept developed by Mary Ricci. It is a large‚ lightweight‚ durable bag that is designed to carry everything required for a day at the beach‚ including a chair. The Beach Carrier can be folded down to a 12-inch by 12-inch square for easy storage when not in use. It comes with an adjustable strap and various-sized pockets for carrying all types of items to the beach or other outdoor activities (i.e. concerts‚ picnics‚ and barbecues). The Beach Carrier possesses
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business enterprises‚ schools‚ hospitals‚ government and non government services. However‚ some of them are still using manual system. In this regard‚ we acknowledge the value of computerized system. As of today’s generation‚ there are already many hotel existing. One of which is D’ Budgetel that serves private rooms and dormitory type. It is
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Beach Volleyball Beach Volleyball has been played for many years‚ and organizations such as the California Beach Volleyball Association have helped in furthering the sport. Beach Volleyball is now available to everyone and it is even played in the Olympics. In the early twenty ’s‚ " in Santa Monica‚ California‚ the first Volleyball courts were put up on the beach at the Playground [in Santa Monica]" ("History of Beach Volleyball"). Most games consisted of families playing six on six ("History
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