HARVARD BUSINESS SCHOOL CASE STUDY The Aravind Eye Hospital‚ Madurai‚ India In Service for Sight Professor V. Kasturi Rangan Rev: June 7‚ 1993 Harvard Business School N9- 593- 098 Rev June 7‚ 1993 The Aravind Eye Hospital‚ Madurai‚ India: In Service for Sight I (the casewriter) arrived early at 7.00 a.m. at the outpatient department of the Aravind Eye Hospital at Madurai‚ India. My sponsor‚ Thulasi (R.D. Thulasiraj‚ hospital administrator) was expecting me at 8.00 o’clock‚ but I came
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MEMO To: Dr. Byrnes Shouldice‚ Alan O’Dell From: An MBA Student Date: May 09‚ 2006 ------------------------------------------------- Subject: Problems and Plans - Operational Assessment of the Shouldice Hospital Thank you for the opportunity to consult on your Shouldice Hospital operational assessment. I understand that you have implemented a well developed focus strategy (market focus and internal focus) successfully and Shouldice achieves outstanding results by maximizing
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cars‚ television---all these gadgets and inventions have only just come about within the past century. Being such recent additions to society‚ people surely survived before their creation; sadly‚ there are rarely any people today that understand what that was like. Hardly ever are people not on their smartphones anymore‚ whether they’re texting their friends‚ looking something up‚ or using social media. Whatever the reason‚ people are constantly relying on technology to do something for them nowadays
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posterity by patients were used to impregnate others without any explanation‚ permission‚ or the informed consent of the parties. Although this was not the first time revelation of potential deception has ever come to light in the field of ART. There have been other cases where a doctor who operated a private clinic used his own sperm for artificial insemination without the patients consent. (Riddick‚ 2006) The following discusses assisted reproduction‚ surrogate parenting‚ what are the implications
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Today was my third week in Metro Hospital. I was assigned one patient to work on time management with my clinical instructor. The patient I worked had surgery because she had a periocciptal aneurysm that had not yet burst. She chose to have the surgery because she learned the risk of having an aneurysm. I have learned that first thing I need to do is to check to see if the patient is alive because it is my responsibility to care for the patient. But I read the doctor notes prior to understand the
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measured (Lin &Bonten‚ 2012). Hospital-acquired infections (HAIs) are a type of measured outcome for patient safety intervention (Lin &Bonten‚ 2012). Challenges in assessing hospital-acquired infection outcomes happen due to lack of a gold standard test in diagnosing infections; it is usually based on a clinician’s judgment if there is an infection or not (Lin &Bonten‚ 2012). In order to maintain consistency of the study outcomes‚ investigators used to use definitions that were developed for surveillance
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SERVICES MARKETING PLAN ________________________________________ WAITING TIME AT THE ACCIDENT & EMERGENCY (A&E) DEPARTMENT CONTENTS TITLE PAGE 1 LIST OF FIGURES AND TABLES 2 1. Executive Summary 3 2. Introduction to Changi General Hospital‚ Singapore 4 3. Situation Analysis 3.1. SWOT Analysis 3.2. Target Market Segmentation 3.3. Positioning 5 - 8 5 - 6 6 - 7 7 - 8 4. Marketing Objectives 8 5. Services Marketing Audit 8 - 11
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Case of Perpetual Mercy Hospital Problem The broad focus of this case is one of strategy planning. Perpetual Mercy Hospital has to determine the best course of action to help the Downtown Health Clinic achieve its stated objectives of expanding the hospital’s referral base‚ increasing referrals of privately insured patients‚ establishing a liaison with the business community‚ and becoming self-supporting within three years of its opening. This last objective is jeopardized by the possibility
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v 1. What is Shouldice marketing and how is it staying focused? Unlike physical products‚ a service cannot be seen‚ tasted or felt before it is bought. There is always an element of uncertainty and the service seeker looks for evidence of quality. People will draw conclusions from the place‚ the people‚ key influencers‚ communication material and most importantly from people who have already gone through the experience. Therefore the service provider’s task is to supply this evidence‚ to "tangibilize
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Team C has identified that the Human Resources Department of Patton-Fuller Community Hospital has primary system deficiencies with the information security and lack of information. The records are currently open to all system users‚ exposing personal information to the Internet through the public website. The requirements for updating the Human Resources operating system have been identified using a specification checklist for updating software for the department including payroll and accounting
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