Vol. 28‚ No. 5‚ September–October 2009‚ pp. 809–818 issn 0732-2399 eissn 1526-548X 09 2805 0809 informs ® doi 10.1287/mksc.1090.0495 © 2009 INFORMS INFORMS holds copyright to this article and distributed this copy as a courtesy to the author(s). Additional information‚ including rights and permission policies‚ is available at http://journals.informs.org/. The Financial Markets and Customer Satisfaction: Reexamining Possible Financial Market Mispricing of Customer Satisfaction Robert
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According to American Academic Michael Porter‚ operational effectiveness means performing similar activities better than rivals do. Porter even states in his “What is Strategy?” article “operational effectiveness is necessary but not sufficient.” It is possible to achieve a competitive advantage in this way. However‚ it is not possible to achieve a sustainable competitive advantage in this way. This is what Porter is addressing when he states “operational effectiveness is necessary but not sufficient
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The Role of Audit An audit is ‘an independent examination of‚ and the subsequent expression of opinion on‚ the financial statements of an organization’ (Hussey‚ 1999‚ p. 33). The audit can be viewed as an integral part of corporate financial reporting‚ where the assurance it provides stems from the trust placed in the judgement of the auditor. The audit is designed to demonstrate ‘the completeness‚ accuracy and validity of transactions which‚ when aggregated‚ make up the financial statements’ (Power
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$3 million‚ the air will be cleaner by 35 percent. After comparing opportunity costs and benefits at the margin‚ the committee agrees to fund the program with $2 million. Why did it not choose to appropriate $3 million? |a. |At $3 million‚ the air is not improved as much as the committee would like. | |b. |At $3 million‚ the costs are no longer worth the benefits. | |c. |It was too much to
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2002/2003 through “the Surge” of 2007 using operational design from JP 5-0 as a framework for the analysis. Planning for COBRA II demonstrates an imperfect understanding of the operational environment and an incomplete analysis of the termination‚ military endstate and objectives
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socially responsible and environmental friendly company. Currently‚ there are 287 IKEA stores in 26 countries. In year 2011‚ IKEA has gained the total sales of 25.2 billion (in EUR). IKEA was also the first company in the world to realize the benefits of flat pack furniture in 1956. With this flat pack method its does not only help to save material‚ but is also saves the transportation costs with efficient distribution and warehouse storage space. Franchises are part of IKEA expansion plan
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or lists). 1. Identify three ways in which formal operational thought differs from concrete operational thought. Within the concrete operational thought‚ children begin to classify and reason logically. Whereas‚ reasoning within formal operational thought tends to be more idealistic‚ logical and abstract than in concrete operational though. Furthermore‚ concrete operational thought is manifested between the ages of 7 and 11‚ and formal operational hereafter (ages 11 and up). 2. Describe two ways that
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is to be the top performing and most admired refinery in Asia. Their main mission is to continue to deliver shareholder value by developing and distributing oil products and service that satisfy the needs of consumers and constantly strive for operational excellence. The company is devoted to bring excellence in business performance by focusing to meet customer’s expectation and to bring profits for their shareholders as this has been set as their main objective. The main activity of the company
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Softlogic Holding Ltd. • Auditors role in Corporate Governance • Audit Committee of Softlogic Holding Ltd. • Audit Committee’s influence in Corporate Governance protocols at Softlogic Holdings • The Cadbury Committee and Softlogic’s Corporate Governance Strategy • Analysis • Recommendations Introduction • International Standard on Auditing (ISA) 260: “Communications of Audit Matters with Those Charged with Governance” • Governance is the term used
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Executive summary: This assignment is done to provide the user information on Brand Audit of GrameenPhone Ltd‚ the telecommunication company in Bangladesh. Telecommunication has been a booming industry during the last two decades. Gradually this industry is matching towards market saturation. So‚ brand audit is also become very important and complex as well. The four major players GP‚ Banglalink‚ Robi‚ and Airtel by name are implementing same unique and confidential branding strategies to grasp
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