the line to take the call it is used to leave a message for the person you are calling. Call back Call back is used to redial an engaged telephone number or extension automatically when the line becomes available. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls‚ The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible
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www.studyguide.pk for more notes visit www.studyguide.pk Bought to you by www.studyguide.pk AS- Level Accounting Unit 2 Revision Notes Benstead Revision Notes: Types of Business Organisation: Sole Traders: Advantages: Faster decision making Independence Quicker and cheaper to establish All profits belong to the sole trader Competitors know less about the business’s success as the accounts don’t have to be published Disadvantages: Unlimited liability-can lose both business’s
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Unit 2: Understand children and young person’s Development 1.1 Explain the sequence and rate of each aspect of development that would normally be expected in children and young people from birth-19 years Social/Emotional/Behavioural Birth-12 months- Babies will begin to smile at adults especially at their careers. Will gaze at faces and will copy facial movements. They respond to faces and voices of familiar people around them‚ they are still shy around strangers but enjoy affection from
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Level 2 Certificate in Equality and Diversity Unit 1: Exploring Equality and Diversity Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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Training‚ Disciplinary procedures‚ Union rights and consultation‚ among many others. Labour law covers the deal between employee and employer. Health and safety laws cover the work conditions‚ and minimum wage and other laws set basic compensation levels. We also have the Disability Act‚ Manual Handling Operations and Regulations‚ Data Protection Act‚ The Medicine Act‚ General Social Care Council code 2001‚ RIDDOR 1995 and more. 1.2 List the main features of current employment legislation The
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isolation or withdrawal from services or support networks d. Financial or material abuse including theft‚ fraud‚ exploitation‚ pressure in connection with wills‚ property‚ inheritance or financial transactions‚ or the misuse of property‚ possessions or benefits. e. Institutional abuse occurs when a health/care/housing or other service routinely neglects individuals and/or violates their rights. f. Self-neglect is a behavioral condition in which an individual neglects to attend to their basic needs‚ such
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NCFE Level 2 Certificate in Equality and Diversity Unit 1: Exploring Equality and Diversity Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your
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Level 2 Certificate in Counseling Concepts Where did I come from? My role at work is office based and as a senior manager I have to deal with people with all types of back grounds. My skills over the years have built up but as time goes on these skills need to develop around the way the business progresses and also what happens during employee’s life. My reason for this Course are mainly around self development‚ to get a better understanding of people and their feelings this can be challenging
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Unit four: Principles of supporting change in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area
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Name: Kulvinder kaur Student number: SH40305/DLC Course: teaching assistant level 2 Assignment number: One Address: Watermillock gatehouse 139 Seymour Road Bolton BL1 8PU Page: 1 Unit 1 – supporting the teacher Task 1 The key aspects of the role of a teaching assistant are: * To support pupils’ health‚ safety and emotional/ social development. * To support classroom management and assist with general administration. * To help manage pupil behaviour. * To make relationships
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