business. - Section 2 – Understand the purpose of supporting change in a business environment 1. Identify the main reasons for reviewing working methods‚ products and / or services in a business environment. 2. When a business is going through change: a) Describe the different types of support that people may need. b) Explain the benefits of working with others. Section
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Level 2 Certificate in Principles of Business and Administration (QCF) QCF [ 600/3451/8] Unit: Principles of providing administrative services (level 2) [R/601/7639] Learning Outcome 1: Understand how to make and receive telephone calls 01.01 Describe the different features of telephone systems and how to use them. Call holding is where you place a caller on hold whilst you complete another task. This could be to locate paperwork‚ look up the caller’s details and information before speaking
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many ways. Prejudice is a cultural attitude which stereotypes individuals or groups because of their cultural‚ religious‚ racial‚ or ethnic background in a negative way. Prejudice and discrimination are aimed at both the individual and societal levels. After the Civil Rights movement of the 1960’s‚ our children are still growing up in a society where prejudice and intolerance is still happening. Although laws have been put into place and many attitudes have changed‚ discrimination
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Teaching Assistant Level 3 Assignment 2 Question 1 (Weighting: 5) Explain the five broad social and emotional aspects of learning There are five broad social and emotional aspects to learning. They are Self Awareness‚ Managing feelings‚ Motivation‚ Empathy and Social Skills. I have broken down each one and briefly described what each one means to me. Self-awareness to me means that a pupil can learn effectively to the best of their abilities. Each pupil should understand that they are responsible
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SOUTH & CITY COLLEGE BIRMINGHAM CERTIFICATE IN BUSINESS & ADMINISTRATION LEVEL 2 UNIT 207: USE ELECTRONIC MESSAGE SYSTEMS NAME: Charrelle Heath DATE: 2/4/2014 1.1 Describe the main types of electronic message systems An electronic messaging system (EMS) allows users to send and receive messages electronically. Two of the main types of electronic message systems are as follows: E-mails‚ these work by the message leaving your inbox‚ it is then transferred to a number of servers before
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Unit 4222-380 – Principles of supporting young people with a disability to make the transition into adulthood (LD311K) Understand the steps and stages of moving from childhood to adulthood. 1.1 For all these steps and stages staff‚ keyworkers‚ social workers and anybody else involved in these young people’s wellbeing should be working to help‚ support and guide these young people into adulthood and prepare them for their transition into adulthood. Alongside the many physical and emotional changes
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OXFORD CAMBRIDGE AND RSA EXAMINATIONS LEVEL 2 FUNCTIONAL SKILLS 09877 INFORMATION AND COMMUNICATION TECHNOLOGY PART A – TASK AND ANSWER BOOKLET This assessment may only be taken within these dates: 14 – 18 JANUARY 2013 TIME: 15 MINUTES INSTRUCTIONS Fill in all the boxes below. Use BLOCK LETTERS. Your surname or family name Your first forename (if any) Your second forename (if any) Date of birth Centre name Centre number FOR EXAMINER USE ONLY Your OCR candidate number
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Unit four: Principles of supporting change in a business environment Assessment Name: Philip Bickerton Section 1 – Understand why change happens in a business environment 1. Explain why change happens in a business environment. You should include at least three reasons in your answer. For any business to be successful it must be willing to make changes to best provide the services that are required whilst at the same time being profitable‚ Businesses must constantly evolve and improve
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brain cells die due to lack of oxygen) and Alzheimer’s disease (a specific brain disease). Some of the affects these diseases have are on a person’s memory‚ language and communication abilities‚ behaviour and ability to make rational judgements. 2. The estimated total number of people diagnosed with dementia in the uk is 820‚000 3.1 The estimated worldwide number of people with dementia is 35 million 3.2 In terms of ratio the prevalence of dementia in the following age groups
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INTRODUCTION 2 FOOD & SAFETY HIGIENE reasons for being ill cos of food: poor temperature control cross contamination lack of hand washing badly maintained equipment procedures not followed incorrect storage contaminated ingredients ignorance about the dangers untrained staff prevention and control 2 key elements of achieveing standards of food safety and hygiene prevention - cleaning maintenance‚ pest control andpersonal hygiene control - good suppliers
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