METROPOLITAN SOUTH INSTITUTE OF TAFE SITXCOM003A: Deal with conflict situations ASSIGNMENT Student name: Student number: ❖ Question1: Outline a 6 point Complaint handling strategy for a 100 seat upmarket restaurant. Explain each strategy in detail. SOLUTION: With an upmarket restaurant‚ we need to offer a very high standard in customer service. When running a business‚ complaint can not be avoidable as it can happen at any time. Therefore‚ we need to have an appropriate
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The years from 1929-1932 reflected a dark era in which Americans were afraid and unsure of what was to come next. With the nomination of Franklin D. Roosevelt as president‚ a feeling of hope emerged with the thought that this problem could be solved. With FDR’s New Deal‚ the nation was able to revitalize itself to the way it once was. Although WW II ultimately
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Whether the New Deal was a success or not‚ depends on the definition of success. Did the New Deal eliminate unemployment and turn America around? No. Did the New Deal eliminate poverty? No. It would be easy to run off questions such as these with an economic bent and come up with the answer no. Successes 1. Relief Millions of people received relief‚ help with their mortgage‚ jobs etc. from the alphabet agencies. 2. Roads and buildings The PWA and the TVA provided valuable economic and
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Ethical Evaluation of Best Buy In today’s society businesses are out there to make a profit. However‚ many businesses conduct their commerce trying to bend or perhaps even break the rules in order to gain an advantage in the market. Many get away with cleanly without notice and many also get caught. Those businesses that are discovered often pay multiple consequences such as a possible lawsuit. Then once their behavior is published‚ even more consequences can arise. They can even be punished
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A recent problem that I encountered was when I was trying to create an entry for the Get to Know contest‚ which is an annual contest that encourages young people to create original works of art‚ writing‚ photography‚ videography and music inspired by nature. As an artist‚ I was drawn to the art category‚ especially since I was brimming with ideas after a year where I spent much of my time outdoors‚ camping and hiking. The possibilities seemed endless at the time. But as I drew sketch after sketch
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What were the political consequences of the attempts to deal with the threat of communism in Australia in the 1950’s. There were many Government attempts to ban the Communist Party of Australia in the 1950’s. The idea of “Reds under the Beds”‚ was presented in the Communist Party Dissolution Bill and the Petrov Affair‚ which Menzies used to his political advantage. These two attempts to ban the Communist Party led to a significant change in the Australia Labor Party in the 1950’s that changed the
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Get your Heart Going To get your heart going‚ it’s best to start out with an exercise that raises you metabolism and that’s old-fashioned “jumping jacks.” Therefore‚ start out standing with your arms at your sides. As you raise your arms‚ “jump” by moving your legs wider than the width of your shoulders. Bring your arms down and bring your feet together again. Start with 25 repetitions and work up to four sets of 25 repetitions each. As you bring your arms up don’t clap your hands. Just bring them
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3.0.3 IMPROVEMENT STRATEGIES Best Buy can improve their information security to prevent the leakage of customers’ personal information. Best Buy can use the encryption technology to protect the customer’s information. Best Buy should ensure that their customers set a strong password with a complex combination such as alphabet‚ number and symbol to protect the information from hackers. Other than that‚ best buy can create an IT security engineering system that can protect the electronic information
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PART ONE The Nature of Badminton 1 The Requirements of the Game In order to write a book on fitness-training and to recommend appropriate and realistic training methods it is necessary to be clear about the nature of the game. The greater one’s understanding of the game and its demands‚ the more accurately can training programmes be devised and the more effective will be the training. It is very easy to devise training schedules in accordance with general principles of training. The
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Coping: How People Deal with Stress? Whether caused by schoolwork‚ traffic‚ or the job‚ stress is an inevitable phenomenon that is seen daily in the human life. Stress is not always bad. In small doses‚ stress is a good thing. It can energize and motivate a person to deal with challenges. But prolonged or excessive stress is “a negative emotional state occurring in response to events that are perceived as taxing or exceeding a person’s resource or ability to cope (Hockenbury & Hockenbury‚ 2001)
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