“A STUDY OF BPO INDUSTRY WITH REFERENCE TO EMPLOYEE ATTRITION AND RETENTION” Introduction The study deals with attrition issue in BPO‚ the reasons of attrition and retention strategies for the same. Experts point out that continued high growth in an industry can be an issue because it strains systems and governance processes that needs time to mature and to be institutionalized. The IT enabled services (ITES) and Business Process Outsourcing (BPO) constitute the fastest growing industry
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Identified Undertaking the Challenges of Employee Retention in an Organisation TABLE OF CONTENTS 1. EXECUTIVE SUMMARY 5 2. INTRODUCTION 6 3. KEY FINDINGS AND ANALYSIS 7 4. CONCEPTUAL FRAMEWORK 8 5. RECOMMENDATIONS 9 6. BENEFITS TO BE DERIVED 12 7. CONCLUSION 13 8. REFERENCES 14 9. APPENDICES 16 Appendix 1 - Company’s Organisational Structure 16 Appendix 2 - Company’s Benchmark Score 17 Appendix 3 - Company’s Areas for Improvement 18 Appendix 4 - Employee Benchmark Survey Results -
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(1998) Independent Inquiry into Inequalities and Health‚ London: Stationary Office (3‚ 4) Almgren‚ G (2006) Health care politics‚ policy‚ and services: A social justice analysis. New York: Springer (2‚ 4) Alcock‚ P. (2003) Social Policy in Britain: An Introduction (2nd Ed)‚ Basingstoke: Palgrave (2) Alcock‚ P. (2008) Social Policy in Britain (3rd ed) Hampshire: Palgrave Macmillian (2) Asthana‚ S and Haliday‚ J (2006) What works in tackling health Inequality: Pathways‚ policies and practice through
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CHALLENGES FACED BY HR PROFESSIONALS IN THE NEW MILENNIUM The threats facing managements have been changing with time‚ and what was a fine solution yesterday may no longer be valid tomorrow! We all know that the world is moving at an extremely fast pace‚ and that the rate of change is continuing to accelerate‚ as Alvin Toffler stated so aptly many years ago in "Future Shock". It can now be said that we have moved to the era of not just change‚ but an accelerated rate of change. This demands that
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Health Policy Legislation: Nursing Within the American Health Care System December 6‚ 2010 Description of HB 450 Over the last few years‚ states have begun to develop legislation to protect healthcare workers from assault. Ohio is no different. House Bill 450 (HB 450) is a piece of legislation introduced by State Representatives Denise Driehaus (D-Cincinnati) and Linda S. Bolon (D-Columbiana) that is aimed at making the crime of assaulting a registered nurse (RN) or Licensed Practical Nurse
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Health Care Health Care: Right or Privilege Veronica Rosborough SOC 120: Introduction to Ethics and Social Responsibility Instructor Monica Jones January 13‚ 2013 Health Care 2 Healthcare is a hot topic in our nation right now. With the Presidential election and the recent Supreme court ruling upholding the health care reform
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The United States spends more of its gross domestic product on health care than any other county‚ and yet the American Journal of Public Health estimates that nearly 45‚000 Americas die each year due to lack of adequate healthcare. In fact‚ our healthcare system ranks 37th out of the 191 countries graded by the World Health Organization. Given these grim facts‚ I certainly agree that America needs to reform its healthcare system. However‚ I do not believe that the current healthcare reform enacted
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TRIDENT UNIVERSITY INTERNATIONAL Module 2 Session Long Project BHS365 – Ethics in Health Care 1. Identify and clarify an ethical dilemma facing your chosen discipline (i.e.‚ public health‚ health care management). To achieve this‚ you will be expected to gather and evaluate relevant information (e.g.‚ peer reviewed and credible sources) pertaining to the dilemma you’ve chosen to make the focus of your case assignment. 2. Identify and briefly discuss the competing ethical positions that accompany
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America. The United Sates spends more on healthcare than any other nation. Even with Medicare and Medicaid‚ there are still almost 50 million people without healthcare coverage. They see reform as a way to provide nearly 30 million new people with health insurance. They also refute the argument that healthcare is a free market issue. There is no other service that is provided by a middle man. Democrats feel universal coverage would help solve the problems with healthcare in the U.S. Healthcare
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Capital Budgeting Process Chrystina Health Services Finance April 1‚ 2012 Organizations that decide to issue bonds generally go through a series of steps. Discuss the six steps. These are the six steps that organizations use when they are issuing bonds. These steps are: 1. “The healthcare borrower updates its capital plan‚ measures its debt capacity and attempts to get its house in order” (Zelman‚ McCue‚ & Glick‚ 2009) 2. “The healthcare borrower selects key parties involved
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