Articles & Cases Contact Us Registration Update Profile CRM Implementation in HSBC A CRM Case Study Yuen Po Shan‚ Polly www.gcem.org Nowadays‚ quality service is the main goal for most of the business organizations in this challenging and fast changing commercial world. Customer satisfaction is one of the main concerns for them. An effective Customer Relationship Management could be able to help a company to compete in the market‚ acquire potential customers‚ retain profitable customers‚ lower operational costs
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Face –to-Face Encounters Versus Technological Service Delivery; An Analysis _______________________________________ Introduction There are many benefits as well as possible drawbacks to service delivery that rely solely on technology. With today’s advances in technology almost any customer service option that is offered through a face-to-face service encounter‚ can also be offered through a technology based service encounter. The only aspect of customer service that isn’t available through
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MAYBELLINE CLEAR SMOOTH FACE POWDER Background Story Months after the successful launching of Maybelline Clear Smooth Face Powder‚ Rose B. Librieza‚ Coordinator of Marketing Operations‚ found herself reading survey results handed to her by one of her staff. As of three weeks ago‚ there is still no substantial data that will tell whether the Clear Smooth Face Powder is now the product leader in terms of its category in the market so she had a survey done to evaluate product performance. The report
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Television and The Internet Having already done my fair share of internet surfing‚ I was excited to finally have the opportunity to do a research paper that involved this vast and seemingly boundless electronic world. It is easy to passively interact with the rest of the world and scan effortlessly through millions of pages of information‚ some of which is useful‚ some of which simply takes up space; the problem that many researchers and interest groups face is making sense of the whole thing
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Internet Piracy has become a worldwide phenomenon. In the U.S. alone more than 100 songs are downloaded every minute. With this growing problem‚ 3 main groups suffer. The recording artist suffers financially‚ the RIAA (The Recording Association of America) also suffers financially and finally the downloader suffers if caught. This catch 22 tool has been a thorn in the side of technology since its introduction in 1999. Since then‚ downloading- or peer-2-peer sharing- has become one of the worst acts
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The youth of America that once went out to play baseball with there friends‚ go to a matinee‚ or even simply go on a walk together do so no longer. Now millions of America’s youth spend hours every week on the Internet making friends and talking to each other online. The two leading networking websites to date would be Myspace and Facebook. Which of the two is better? No one is quite certain because students choose to us both. However‚ most indeed do prefer one to the other. Both Facebook and Myspace
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INTERNET USAGE STATISTICS The Internet Big Picture World Internet Users and Population Stats | | | WORLD INTERNET USAGE AND POPULATION STATISTICS June 30‚ 2012 | World Regions | Population ( 2012 Est.) | Internet Users Dec. 31‚ 2000 | Internet Users Latest Data | Penetration (% Population) | Growth 2000-2012 | Users % of Table | Africa | 1‚073‚380‚925 | 4‚514‚400 | 167‚335‚676 | 15.6 % | 3‚606.7 % | 7.0 % | Asia | 3‚922‚066‚987 | 114‚304‚000 | 1‚076‚681‚059 | 27.5 % |
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The battle over the internet has been going on for a long time.. People have debated whether the internet is a domain controlled by the government‚ or a free land populated by memes and emails. Before you choose‚ know this. The internet was invented to share information; specifically research and development for science and the military. Now it has grown into a tool which allows social networking‚ information transfer‚ business‚ shopping‚ and so much more‚ all which has contributed to globalization
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internet for children are good or not internet for children are good or not Today internet usage is very widespread and not just wealthy. Even people with lower educational backgrounds are now already familiar with the name of the internet. That’s because of the easy access to the Internet either through the mobile phone or an internet cafe. There are internet cafes everywhere‚ internet packages offered very cheap‚ so are people accessing‚ old‚ young‚ youth‚ children‚ teens‚ parents make the facility
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3D Internet A. Divya‚ A. Hafsa Faizia Abstract--- The report considers an innovative technology for creating an interactive 3D map for WEB based applications. The KML format is an open standard for 3D multimedia and distribution of virtual world in Internet. This technology is based on wellknown technology “From Paper to Virtual Map”‚ proposed as cheap and fast way for creation of 3D city map. This proposed paper explains about GOOGLE EARTH which has developed 3D maps for PC and Mobile users.
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