Assignment: Case study - Management at Southwest Airlines Judging on the basis of information in the case‚ describe the managerial skills that Southwest managers such as Colleen Barrett and Jim Parker use in their jobs at Southwest. Include examples of situations in which they use these skills. Southwest Airlines made use of three managerial skills in the process of overhauling the company: decision making skills‚ communication skills‚ diagnostic skills. Firstly Jim Parker‚ CEO and Colleen
Premium Southwest Airlines
in my time log frequently and consistently. If I were to have relied on my memory‚ I am certain that this alternate method would have resulted in inaccurate data being recorded. When estimating my time usage I took into consideration my current study load‚ commitments‚ sleeping patterns and general level of up keep. I also used my current organisational tools as a resource to remind me how I had recently spent my time and what I could expect from the coming week. Being an avid user of to do lists’
Premium Management Planning Time management
report ranked the overall U.S. health care system last amongst the 11 countries surveyed. High costs and relatively low quality has become a major cause for concern. Several programs have been put in place in an effort to cut down on costs‚ while improving the quality of care delivered. Examples of such programs are Healthcare Data Information Set (HEDIS)‚ HMOs‚ and most recent the Patient Protection and Affordable Care Act (PPACA). HEDIS is an accreditation program that was initiated in 1991 as a
Premium Hypertension Medicine Health care
CONCEPT PAPER IMPACT OF FREE TRADE ZONES ON NIGERIA’S COASTAL STATES: CALABAR FREE TRADE ZONE AS A CASE STUDY This paper will explore the impact of Calabar free trade zone on the Cross River State environment. The study will attempt to unravel whether the free trade zone is able to fulfill the goal of its establishment such as attract direct foreign investment ; grow the economy of the state; create employment oppurtunities;accelerate the development of other sub sectors in the state amongst
Premium International trade
Operations Management and Productivity Module 1 Case Paper The Hard Rock Café used a theme that catered to a very large portion of the world. Rock and Roll‚ this theme or way of life for some was erupting big. This was assisted by people like the Beatles‚ Elvis and Buddy Holly. Eric Clapton was first icon to lay his imprint within the franchise‚ by leaving an un-signed guitar over his regular seat to lay claim to that spot. The Hard Rock Café was able to capitalize on this and incorporate this
Premium Management Supply chain management Supply chain
Issues to determine the basic facts of the case • Run the Numbers! – use Excel and other programs • Test your assumptions! – Sensitivity Analysis Recommendation 1. Your unique solution to the Key Problem based on identifying‚ analyzing‚ and evaluating the Key Issues • There can be multiple correct solutions to the Key Problem if the underlying assumptions‚ theory‚ and the logic line are sound How To Prepare & Study Cases 1. Read the entire case straight through for a quick overall impression
Premium Enron Financial statements
AN ACTION RESEARCH REPORT IMPROVING STUDENTS’ ORAL PROFICIENCY THROUGH ASSOCIATED WORD LIST AND MIND MAPPING INTRODUCTION Background Speaking is a communication skill that enables a person to verbalise thoughts and ideas. It is one of the four skills that our students should be able to acquire after years of learning English in primary and secondary schools. In some schools‚ speaking would not be a problem as it has become their medium of communication. For other
Premium Idea Thought Study skills
California-Illini Manufacturing The California-Illini Manufacturing Company’s (CI) plant operates in the rural central valley of California. It is family-owned and run. CI’s plant manager‚ a grandson of the founder‚ went to school with many of the employees. Despite this family atmosphere‚ CI is the largest producer of plain and hard-faced replacement tillage tools in the United States. It averages annual sales of $13 million. Farmers use tillage tools to cultivate the land. Hard-facing‚ the
Premium Cost Productivity Costs
CASE STUDY 1 SEC ENFORCEMENT RELEASE- BRISTOL-MYERS 1. Access the SEC website‚ www.sec.gov‚ and do the following: -go to “Information for Accountants” -go to “The Division of Enforcement Chief Accountants Office” -go to “Accounting and Auditing Enforcement Releases” - then go to the enforcement release related to Bristol-Myers dated August 4‚ 2004. 2. What were the broad areas which the SEC addressed? 3. Of these issues‚ which one was by far the most significant in terms of dollars involved
Premium Revenue
Chemical Bank : Implementing the Balanced Scorecard Submitted By : Group 12 KUSHAL KISLAY FT151093 MEHUL JAIN FT152088 SIDDHARTHA PAUL FT154003 VIVEK KHATTAR FT154063 JAYANTH SATHEESH FT152025 Background • Chemical Banking Corporation was performing a radical organizational transformation into a marketfocused and customer-focused organization after the 1991 merger with the Manufacturers Hanover Corporation. • Shift its image from a narrow provider of traditional financial services to a broader
Premium Strategic management Management Balanced scorecard