Kimbel’s Department Store CASE STUDY Kimbel’s Department Store Individual Assignment By PQHRM/64/12 Course: PQHRM – STAGE II Module 10 – Industrial Psychology Instructor – Mr. Samantha Rathnayake Institute of Personnel Management Colombo/November 2012 CONTENTS 1.0 Acknowledgment 2.0 Introduction 3.0 What theories abut motivation underlie the switch from salary to commission pay? What needs are met under the commission system? Are they
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Maslow’s Hierarchy of Needs – How to Motivate Your Staff Top Tips on Leadership – Motivating others Abraham MaslowYou can’t be a leader without followers so you have to understand how to motivate people to buy into your agenda. Motivation is what makes employees act in certain ways so how can you achieve this? Understanding people’s motives – their reasons for doing something is the key to becoming a good leader. One of the main theories relating to motivation is Maslow’s Hierarchy of Needs
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Store Operations & KPIs p Introduction 4 rules to improve performance and profitability in a store: 1. Grow sales 2. Lower the cost of goods sold 3. Improve margin by cutting overheads 4. Reduce 4 Red ce interest and inventory finance costs in entor Retailers with stores across multiple geographies and multi-channel operations no direct contact with customers / distance between HQ and consumers 2 Lesson 8: Store Operations & KPIs p Introduction Performance Management helps
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Increased commissions and sales effort by the staff can lead to increased recognition of individuals and some will be able to realize their fullest potential. The higher-level needs of self-esteem and self-actualization can be achieved. There are motivating factors such as increased growth or promotion opportunities‚ recognition‚ and increased responsibility can be forthcoming. Although the needs are the same in both departments‚ a straight commission system in the lingerie department does not offer
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in unique ways. The diversity view argues that humans do things and are motivated by different things. Some may be motivated by money or power‚ while others are motivated by emotion and well-being. Henry Murray suggested that humans live in past experiences and expectations of the future to achieve needs and desires. In addition he believed humans possessed two main types of needs: Viscerogenic (physiological needs such as air and water) and psychogenic (autonomy‚ achievement‚ fulfillment‚ dominance
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Motivating Employees Case Study Penny Abate MGT/312 07/06/2015 Kathy Maas Motivating Employees Case Study Managers at SAS recognize that employees are SAS’s most valuable asset; and if they keep their employees motivated and satisfied with a good work/life balance it will increase efficiency‚ quality‚ and productivity. In order to do this a company must utilize both intrinsic (internal or intangible rewards) and extrinsic (external or tangible rewards) motivations. Most people have a combination
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Chapter 13 – Store Layout and Design I. Introduction to Store Layout Management. Retailers can use the retail store itself to initiate and continue their relationship with customers. A. The store itself (e.g.‚ its layout) has the potential to overcome many of the negative attitudes/emotions customers may carry as they enter a retailer’s store. 1. 2. In fact‚ no other variable in the retailing mix influences the consumer ’s initial perception as much as the retailer ’s store itself. The two
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RECOMMENDATIONS……………………………………………………………………………………………. Introduction Since the mid 1950’s the quantity of studies into shopping behaviour has accelerated greatly. Store atmospherics and environments have changed monumentally over the past half century. Modern store managers are constantly looking at new ways to improve a shopping experience‚ rather than purely focusing on the product on the shelf. The type of shoppers attracted to a store may also differ to the types of shopper attracted to a product. At no point
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A year ago‚ I attended a traditional Ukrainian funeral‚ which was a first for myself. It was an experience that I will never forget‚ as it was a lot different from any other funeral I have attended. I attended the funeral with my grandmother‚ as it was for her aunt and I felt it would be beneficial if she attended with someone. On the way to the funeral I had no idea what I was about to experience. On the way out I remember feeling very weird about what all had taken place. In any funeral I had
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Reaction Paper Motivating Employees The following hypothetical situation illustrates some issues pertaining to employee motivation and evaluation. After getting an associate’s degree at a local community college‚ Jim Taylor was hired for a sales position at a department store in a San Jose’s Eastridge Mall. The position offered firsthand knowledge of the firm’s customers‚ managers‚ and policies. Taylor was told that if he did well in this assignment‚ he could become a management trainee. His
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