Marketing concept and process Assignment Introduction In this assignment I will be explaining the general definitions of marketing and the concept and process of marketing. Marketing can be define in many different ways but all of them have the same point‚ Marketing is the process by which companies determine what products or services may be of interest to customers‚ and the strategy to use in sales‚ communications and business development. It generates the strategy that underlies sales techniques
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Discussing the Concepts 1. Define marketing and discuss how it is more than just “telling and selling”. Marketing is managing profitable customer relationships. The two fold goal of marketing is to attract new customers by promising superior value and to keep and grow current customers by delivering satisfaction. The old sense of making a sale is telling and selling‚ but in new sense it is satisfying customer needs. Selling occurs only after a
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Summary Definition of Marketing Marketing is not manipulating consumers to get them to buy products they do not want and it is not just selling and advertising. Marketing is a group of activities designed to expedite transactions by creating‚ distributing‚ pricing‚ and promoting goods‚ services‚ and ideas. Marketing facilitates the exchange‚ the act of giving up one thing in return for something else. The central focus of marketing is to satisfy needs. (Example) People is willing to exchange
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Consumerism is a social and economic order that encourages the purchase of goods and services in ever-greater amounts. The term is often associated with criticisms of consumption starting with Thorstein Veblen. Veblen’s subject of examination‚ the newly emergent middle class arising at the turn of the twentieth century‚ comes to full fruition by the end of the twentieth century through the process of globalization.[1] Sometimes‚ the term "consumerism" is also used to refer to the consumerists movement
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The funeral services industry is one industry that is seemingly recession proof. In the near future‚ no one is going to stop dying. It is a natural part of the life cycle‚ and when you or a loved one does expire‚ there will always be funeral directors reaching out a hand to help you and your family through one of the most difficult times an individual or family will have to face. Though under one broad term‚ funeral services actually include many sub categories‚ as well as many ways the practice
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“INTERNAL SERVICES MARKETING” PROFESSOR BRETT COLLINS School of Management Deaking University Victoria 3217 Australia (Tel: +6152 471277) and PROFESSOR ADRIAN PAYNE Marketing and Logistics Group Cranfield School of Management Cranfield Institute of Technology Cranfield Bedford MK43 OAL UK (Tel: 0234 751122) Submitted to European Management Journal Copyright: Collins and Payne 1991 INTERNAL SERVICES MARKETING INTRODUCTION Over the past few years the term internal marketing is
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Acknowledgement It is with overwhelming gratitude that I thank my lecturer‚ Mr. Harish‚ for giving me the opportunity to write a report on a challenging subject like ‘Just-in-time in service industry’. I would also like to thank my parents for supporting me in the noble pursuit of knowledge. Special thanks to my beloved life partner who helped me in getting a lot of research material. I also express my thanks to the authors of the books which has helped me get a better outlook of the topic
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SERVICE MARKETING IN EDUCATION SECTOR ANALYSIS OF THE 7 P’s INTRODUCTION Services are very different from products. So the marketing concepts need to be revisited while marketing a service. Services can range from financial services provided by the banks‚ technology services provided by the IT Company‚ food and ambiance as a service provided by restaurants or even a blog where an author provides a service (information presentation‚ interesting reading etc) to his audience. Services marketing are
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Defining Services Services are about the economic activities offered by one party to another. On the other hand is about exchange for the customer money‚ time‚ and effort‚ service customers expect to obtain value from access to goods‚ labor‚ facilities‚ environments‚ professional skills‚ networks‚ and systems; but they do not normally take ownership of any of the physical elements involved. And then services also involve a from of rental‚ offering benefits without transfer of ownership such as
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the changing world marketing is becoming more challenging and marketers are striving to find out new ways to keep pace with the more demanding markets. Future marketing will lead by the big ideas and innovations. Consumer will become knowledgeable about the products and their rights. It will change the consumer behavior and their patterns of consumption. Thousands of researches are conducting by marketing researchers to predict future market and develop the new ways of marketing. In this assignment
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