Unit Title: Follow the Rules to Deliver Customer Service Unit number: F2 2.3 Explain when and how they should refer to somebody in authority about the rules for delivering customer service I would need to refer to a person in authority if I am uncertain about how to deal with an issue‚ for example a complaint or a request. I would contact my supervisor who then should be able to pass on the correct information to me‚ or contact the regarding person directly. 2.4 Explain how
Premium Customer service Security Customer
Counsel sums up the true meaning behind the act of revenge “revenge is but a small circle”. This also seems to be related to the popular saying “what goes around comes around”. Revenge is defined as the action of inflicting hurt or harm on someone for an injury or wrong suffered at his or her hands. This being said‚ the act of revenge is continuous‚ or nothing but a “small circle”. Janet Malcolm’s’ book Iphigenia in Forest Hills illustrates just what revenge can entail when someone has a certain vengeance
Premium Henry Fonda 2002 albums
Shall He Seek Revenge? Jodi Picoult once said the following quote “When you begin a journey of revenge‚ start by digging two graves: one for your enemy and one for yourself.” Revenge is a word that most people can relate to. It is doing something just to get satisfaction out of an injury or an insult. Revenge originates from the concept of envy. When people want to get back at someone‚ they act out of anger and seek revenge; this can cause serious damage and hurt others. In William Shakespeare’s
Premium The Crucible Hamlet Elizabeth Proctor
Fortinbras‚ Laertes and Hamlet all seek to avenge the deaths of their fathers. In the process of seeking revenge‚ the three of them expose themselves to a great gamble that inevitably leads to the loss of power‚ prosperity‚ status and life for all but one. When Shakespeare first introduces Fortinbras‚ Laertes and Hamlet to the reader‚ there is a clear contrast in the way these characters react to the problems they are prone to overcome. Hamlet on the one hand tends to think clear and rational of
Free Hamlet Characters in Hamlet
Ellen Gude Russian Civ Matthew Johnson Evidence of Autocracy in Igor’s Death and Olga’s Revenge The tale of “Igor’s Death and Olga’s Revenge” is a story about a leaders failure after taking advice from his people and the steps his wife takes in order to get revenge. This text demonstrates autocracy as a cultural value. The author of the Primary Chronicles clearly states the importance of autocracy to the people and how it is more beneficial. The tale begins with the
Premium Russian Empire Russia American films
“Beowulf” the author is unknown‚ about an epic hero named Beowulf. He goes on a journey motivated by revenge in order to protect his people. The poet’s theme is “revenge” in “Beowulf” was displayed through the characters of Grendel‚ Grendel’s mother‚ and Beowulf by motivating them to seek revenge due to envy‚ love‚ and heroism. Therefore all three characters had their own reasoning for seeking revenge. Grendel is upset because he knows he couldn’t join the Danes in their party. He wasn’t
Premium Beowulf Epic poetry English-language films
delays his revenge of his fathers death not because he is a coward but because his psychological feelings and need for a perfect revenge cause him to delay in order to wait for the perfect moment to kill Claudius. When the ghost first appears to Hamlet he tells him that it was his brother who slipped poison in his ear while he was sleeping in the orchard and clearly asks him to get revenge for his untimely murder. The ghost speaks to Hamlet about his father and says‚ “Revenge his foul and
Premium Hamlet KILL Murder
FORD MOTOR COMPANY AND PENSKE LOGISTICS CASE STUDY KEVIN BRAVO EMBRY RIDDLE AERONAUTICAL UNIVERSITY MARCH 4‚ 2012 Abstract In this case study I would highlight the importance of Penske Logistics to Ford Motor Company‚ one of the world’s largest automotive manufacturers. Penske has a good reputation and are highly valuable in the logistics field. They are very famous in using a process that identifies and removes errors efficiently with a set of tools that increases productivity in the
Premium Logistics Supply chain management
Edgar Allen Poe’s “The Cask of Amontillado” has an overbearing theme of spiteful‚ cunning revenge. Throughout the majority of the short story‚ the Narrator and Protagonist’s dialogue‚ tone‚ and actions all do their part in showing just how much sadistic pleasure he takes in enacting his sweet‚ succulent revenge. The entirety of the story is laced with this kind of vengeful‚ sinister dialogue‚ and it makes for an interesting and entertaining read. This whole story revolves around one Montresor‚ a
Premium The Cask of Amontillado Edgar Allan Poe Short story
new station in life. Rather‚ it is because of the death of his wife and son. The death of Maximus ’ family was a product of Commodus ’ actions‚ Commodus being representative of the more decadent parts of Roman society ("Commodus‚" n.pag). Seeking revenge for his family could indirectly be translated into restoring the Senate to Rome‚ and vice versa. On top of that‚ Maximus felt he had to fullfill Marcus Aurelius ’ wishes. This is where his struggle against society is rooted: it is not rooted in his
Premium Gladiator Film Marcus Aurelius