INSTRUCTOR: LAWRENCE J. WALTERS‚ MHA‚ FACHE Item #4 on Assignments Tab HSA 4180 – Fall 2011; Case Study #4 **Your response to this case study is due 6PM 10/30/2011 Case Study #4 Managing Healthcare Professionals: Mini-Case Studies Respond to each of the scenarios below. Please label your mini-cases. Your response may be in a word document format or in a power point format. Cover all of the issues in each case you and use good writing and presentation techniques and address the issue(s) in detail. 1
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The aim of this project is to improve customer services at the Midrand licensing department. Customer satisfaction is closely related to customer expectation‚ for a service provider such as the licencing department the services and operations design are interrelated and they influence each other. Client are not willing to wait in long queues the whole day just to apply for a licence. Success of the system will measured against these key performance areas: speed‚ quality‚ dependability‚ flexibility
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Donor fatigue Response Paper: Dead Aid Africa is the poorest continent in the world. This could be explained by a lot of different things. One of the main reasons is that the country has always (since the Africa’s colonization by the European) been dependant of the donations and help of Western countries. To illustrate this point‚ we can just watch the number and see that during the last 50 years Africa received $400 billion of Aids‚ with no significant results. The fact that a lot of money
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Fremont Fire Department Established: January 23‚ 1956 Information Source: www.fremont.gov City type of Government: Council/ Manager Mayor: Bill Harrison City Manager: Fred Diaz Fire department Chief: Geoff LaTendresse Deputy Chiefs: Greg Dillingham‚ Gary Felix‚ and Ron Maize. Battalion Chiefs: Robin Brabb‚ Rich Dickinson‚ Jim Martin‚ Ron McCormick‚ Doug McKelvey‚ Tom Mulvihill. Training/ EMS division: Pat Kramm‚ Nurse Educator‚ Ron Maize‚ Deputy Fire Chief‚ Vic Taugher‚ Staff
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Thomas Bryan Martin (Martinsburg Police Department.) Berkeley County established its first Sheriff’s Department in 1865‚ this branch off came from Frederick County‚ Virginia when Berkeley County became part of West Virginia (Berkeley County Sheriff Department.) From 1865 to 1870 John W. Pitzer served as the first Sheriff and only twenty-nine men have been elected since that time (Berkeley County Sheriff Department.) The mission of the Martinsburg Police Department is to promote a feeling of security
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Macedon Police Department During my senior year in high school‚ through my EMCC (Eastern Monroe Career Center) Boces program‚ my criminal justice teacher told our class we were going to intern 10-12 weeks somewhere in the field that we were interested in. I was accepted to intern with the Macedon Police Department. I went to my internship Monday through Friday from 8am until 10:30 am. My main supervisor was Earl Lergner. He is a police officer that is in charge of the evidence chamber. He has
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Mexican Department Store Industry The department store industry in Mexico functions just like the majority of department stores around the world. They target the middle to upper class people with money to spend on popular brands‚ food and entertainment. While the department store chains in many countries tend to focus on one line of products (e.g.‚ clothing)‚ the department stores in Mexico have diversified products and services that helps to decrease direct competition‚ but it also makes it more
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Emirates: IT Department P8‚ P9: Introduction: TQM IS basically the system that manages the control of the quality in each and every step that was made‚ usually organizations involve employees to it‚ as they know what kind of standards should be made to improve the quality. For example Emirates want to produce a new service which could be safari‚ they have to buy cars for road off‚ they have to first hire certain trained drivers and test them by employees‚ so they could know what could be changed
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speech today is about being an organ donor. How important is it to you that you become an organ donor? To many people being an organ donor is the least important of their morals. The process of saving a life‚ statistics showing how important it is‚ and it being recommended by a doctor all show how important organ donation is to me. Imagine a family member or friend in need of a transplant. How devastated would you be knowing that they would have to wait for a donor? Waiting for an organ can be a long
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Going hand in hand with the point of incentive‚ if organ donor compensation was allowed‚ the waiting list to receive an organ transplant would be shorter. If organ donor compensation was legalized‚ there would be an abundance more organs donated and more lives would be saved. For instance‚ less than 20% of American adults are registered as organ donors and only 50% of brain dead patients’ families agree to donate their organs (Healy 2). This number is staggeringly low and shows that the chance
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