A STUDY ON “CUSTOMER SATISFACTION ON MOBILE POSTPAID CONNECTION” AT BHARTI AIRTEL LIMITED (HYDERABAD) A Project Report submitted to VISHWA VISHWANI Institute of Systems & Management (AICTE) In partial fulfillment of requirement for the award of POST GRADUATE PROGRAM (DEGREE) IN BUSSINESS MANAGEMENT for the 2006-08 session Submitted By: RAJU SHANKAR Reg. No. - 2014 VISHWA VISHWANI Institute of Systems
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Improving a Teams Motivation‚ Satisfaction‚ and Performance. LDR/531 Improving a Teams Motivation‚ Satisfaction‚ and Performance Team collaboration is a challenge organizations encounter because of varies personalities‚ cultures‚ and beliefs. According to Web Finance‚ Inc. (2012)‚ a team is defined as “a group of people with a full set of complementary skills required to complete a task‚ job‚ or project.” A team is structured in an organization‚ usually separated into different teams to fulfill
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UNIVERSITI TEKNOLOGI MALAYSIA FAKULTI SAINS KOMPUTER DAN SISTEM MAKLUMAT UHB2422: Advanced English for Academic Communication Proposal For Satisfaction Level Of Services And Facilities In UTM SPACE’s Café (Draft 1) AHMAD RAZLI B MOHAMMAD | SX090440CJJ04 | MOHAMAD FAIZ B MOHAMAD ZAINI | SX105157CJD04 | MOHD HUSAINI B ABDUL AZIZ | SX105166CJD04
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INTRODUCTION: DEFINITION OF CUSTOMER The father of our nation‚ Mahatma Gandhi’s famous statement is worth recollection- “A customer is the most important visitor on our premises .He is to dependant on us ‚we are dependant on him .He is not dependant on us‚ we are dependant on him. He is not an outsider on our business. He is a part of it .We are not doing a favor by serving him‚ he is doing us a favor by giving us an opportunity to do so.” According to Peter Drucker. “The
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Software Company’s new team Zenith Software Company (ZSC) develops and distributes accounting software applications. The products have proven to be very popular with small businesses. The new Marketing Director‚ Rob‚ recently discovered customer satisfaction had diminished significantly. She discovered that her predecessor had focused entirely on short term profits and sales volume‚ unfortunately ignoring customer queries and their problems. To boost sales and improve customer loyalty‚ Rob is going
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LIST OF TABLES |Serial No. |Name of the Table |Page No. | |1 |Classification Of Respondents On The Basis Of Age |29 | |2 |Classification Of Respondents On The Basis Of Sex |30 | |3 |Classification
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QUESTIONNAIRE BASED ON CUSTOMER SATISFACTION NAME OF THE ORGANISATION :……………………………………… ADDRESS / OFFICE (1) ..........………………………………………………… BRANCH OFFICE / HO ....…………………………………….( INDIA / ABROAD) CONTACT NO. (...S)..... (1) …………………………… (2) ……………………… INFORMATION COLLECTED FROM ……………………………………… DESIGNATION/ E-MAIL ID …….…………………………………………… NO. OF INTERNET USERS ………..……… HOURS OF USAGE PER
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MEMBER SATISFACTION SURVEY Dear Sir/Madam‚ The British Council Library is conducting a survey to measure the satisfaction level of our members. Kindly send us the filled questionnaires as your responses are very valuable to us. A short summary of the survey results will be provided to you as soon as possible. (Please tick the box which is applicable to you in the place provided) PERSONAL INFORMATION Name (Optional): ____________________________________ Gender: _____________ Age: _____ Education:
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CHAPTER - I INTRODUCTION In this era of globalization‚ people/company are opareating many countries. But the value of currency of one country differes from another. So the people face various problems to transact from own local currency in the international market. So a service marketer wanted to make it convenient when the transaction is done between different value of currency. This study has been undertaken to analyze whether the customer who deals with Thirumaal Finance Limited (TFL) for
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Does job satisfaction lead to job performance or does job performance lead to job satisfaction? Personally‚ I think that job satisfaction leads and affects directly job performance. I believe that a happy worker is a good worker. The work environment can influence a lot an employee’s productivity and performance. Job unsatisfaction can lead to absenteeism‚ to a lack of motivation and work‚ and it might influence negatively the productivity of the worker and the performance of the company.
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