INDIAN BANKING INDUSTRY The last decade has seen many positive developments in the Indian banking sector. The growth in the Indian Banking Industry has been more qualitative than quantitative and it is expected to remain the same in the coming years. Based on the projections made in the "India Vision 2020" prepared by the Planning Commission‚ the report forecasts that the pace of expansion in the balance-sheets of banks is likely to decelerate. The total assets of all scheduled commercial banks by end-March
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to be effective‚ it must encompass both sources of motivation. Studies have found that among employees surveyed‚ money was not the most important motivator‚ and in some instances managers have found money to have a de-motivating or negative effect on employees. This research paper addresses the definition of rewards in the work environment context‚ the importance of rewarding employees for their job performance‚ motivators to employee performance such as extrinsic and intrinsic rewards‚ Herzberg’s
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Motivation‚ Satisfaction and Performance Plan LDR 531 Table of Contents The Team 1 Motivation‚ Satisfaction‚ and Performance 1 Motivation 1 Satisfaction 2 Performance 2 The Plan 2 References 4 The Team The team is composed of four team members and one team manager; Mike‚ James‚ Mary‚ Katy and Barb. The team does a good job staying motivated and satisfied‚ and also performs well. However‚ there are moments the team struggles due to differences in attitudes‚ emotions‚ and values
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CASE STUDIES—MENTON BANK Study Questions 1. Identify the steps taken by Menton Bank to develop a stronger customer orientation in its retail branches. 2. Compare and contrast the jobs of CAR and CSR. How important is each (a) to bank operations and (b) to customer satisfaction? 3. Evaluate the strengths and weaknesses of Karen Mitchell and other candidates for head CSR. 4. What action do you recommend for filling the head CSR position?
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Sustaining Employee Performance HRM/300 Fundamentals of Human Resource Management March 18‚ 2013 Sustaining Employee Performance Baderman Island has been dedicated to providing guests and visitors with unique and great experiences since opening to the public in 2004. “The Board of Directors and operational leaders in the organization‚ empowers its staff to offer unsurpassed quality of customer service‚ through individual acts of random kindness and specialty services” (University of Phoenix
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Federation (NRF) and the Emerging Market Retailer of the Year 2007 at the World Retail Congress held in Barcelona. Pantaloon Retail is the flagship company of Future Group‚ a business group catering to the entire Indian consumption space. Employee Motivation Strategies
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ABSTRACT The study is a comprehensive evaluation of the impact of ICT on the banking industry (a case study of FIRST CAPITAL PLUS). Three categories of variables that relate to the adoption and implementation of information technology devices were used for the study. These include the nature and degree of adoption of innovative technologies‚ degree of utilization of the identified technologies‚ and the impact of the adoption of ICT devices on banks operation. These developments in technology have
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Case Analysis: Bank of America: Mobile Banking Company Overview: Bank of America is the largest US bank founded in 1904‚ it has expanded through several acquisitions. By the end of 2009‚ Bank of America was the market leader serving 82% of the US population and over 53 million customers. They are positioned as number one in online and mobile banking. Their mobile banking services were launched in 2007 and have gained 4 million customers in less than three years. Acquisitions made by Bank of America
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the impact of the crisis on the performance and risk exposure of two major banks: Alpha Bank (AB) and Deutsche Bank (DB).. Alpha Bank‚ the second largest Greece bank‚ locates in one of the five Euro-zone nations which suffered the most following the global crisis. At the same time‚ Deutsche Bank (DB) is a German bank which operates in both investment and commercial banking sectors. In particular‚ this report will study the asset and liability structure‚ the performance as well as the market and off-balance
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Definition. The definition of international business focuses on transactions. The use of this term recognizes that doing business internationally is an activity‚ not merely a passive observation. Closely linked to activity is the term “satisfaction.” It is crucial that the participants in international business are satisfied. Only if they feel they are better off after the transaction than they were before‚ will individual business transactions develop into a business relationship. IMPERATIVE
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